What are the responsibilities and job description for the Loss Prevention Associate position at Shoppers World LTD Inc?
LOSS PREVENTION ASSOCIATE - JOB DESCRIPTION
Department: Loss Prevention
Title: Loss Prevention Associate
Reports To: District Loss Prevention Manager
General Summary
The Loss Prevention Associate plays an integral role in reducing inventory shrinkage while helping to improve store “In Stock” position by effectively managing loss prevention programs. Performance measures include maintaining inventory shrinkage at or below annual shrink budget, the ability to train and develop store personnel in areas related to shrink reduction strategies, safety and cash management.
The core job responsibilities of a Loss Prevention Associate include, though are not limited to:
1. Reduce inventory shrinkage to acceptable levels (at or below budget).
2. Engage store personnel on issues related to inventory shrink, lost sales and profitability.
3. Conduct loss prevention awareness meetings, new-hire orientation and shrink reduction strategy meetings in conjunction with the Loss Prevention Manager.
4. Communicate effectively with store management team on issues impacting inventory shrinkage to include staffing of fitting rooms, door greeters, sidewalk sale coverage, physical security (lock, EAS, CCTV needs), employee integrity concerns.
5. Engage and motivate store teams in areas impacting inventory; physical security, shoplifting awareness and operational loss controls.
6. Build and foster safety culture in assigned store to reduce workers compensation and general liability claims.
7. Execute Loss Prevention programs as set for by the Director, Loss Prevention.
8. Complete weekly store reviews as directed by the Director, Loss Prevention; working with management teams to address opportunities.
9. Investigate and address shoplifting incidents.
10. Conduct investigations of internal dishonesty through effective analysis of POS data and timely reaction to internal / external tips.
11. Always present oneself in a professional manner to include dress attire and general demeanor.
Position Requirements
- The LPA must be energetic, show initiative and attention to detail.
- Must be available to work days, nights, weekends and rotating shifts.
- The LPA must have experience working in retail, preferably in a loss prevention capacity.
- The LPA must have a high school degree or GED.
- The LPA must possess good interpersonal skills and be able to work in a fast paced, retail environment.
- The LPA should have a general knowledge of the law as it pertains to shoplifting and not be intimated making apprehensions.