What are the responsibilities and job description for the Transportation Coordinator position at Shoppa's Material Handling?
Family owned and operated since 1981, Shoppa’s Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. We are proud to be an authorized dealer of Toyota Material Handling – the bestselling forklift brand in the world and a recognized leader in quality, durability, safety and innovation. Through our nine locations across Texas and Kansas City, MO, we provide a comprehensive array of products, services and integrated systems that help our customers streamline the storage and movement of their goods.
Job Summary
Responsible for assisting in the day-to-day scheduling of the transportation vehicles in the Shoppa’s transportation department. To ensure a culture of safety is fostered, trucks are maintained to Shoppa’s standard, a high level of customer service is provided, loads are cost-effective and efficient, and DOT compliance is maintained.
Essential Functions
The physical demands and working conditions requirement indicated below are examples of the demands that must be performed in carrying out the essential job functions.
Physical Demands
Office employees typically sit for long periods and perform tasks that require fine motor skills, such as typing or using a mouse. They may occasionally stand, walk, or lift up to 30 pounds, like files or office supplies. The work environment is climate-controlled with moderate noise, and employees
Working Conditions: Work indoors and sometimes outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.
Shoppa’s Material Handling is an Equal Opportunity Employer, including disabled/veterans”; (b) “EOE/Disability/Vets”; or (c) “Shoppa’s provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.”
Job Summary
Responsible for assisting in the day-to-day scheduling of the transportation vehicles in the Shoppa’s transportation department. To ensure a culture of safety is fostered, trucks are maintained to Shoppa’s standard, a high level of customer service is provided, loads are cost-effective and efficient, and DOT compliance is maintained.
Essential Functions
- Assist in coordinating efficient loads, prioritizing around customer urgency, truck type, geographic considerations, etc. Dispatches each driver and confirms delivery of their daily delivery schedule. Ensures efficient turnaround time for loads so as to minimize driver down time between loads.
- Communicates daily with branch transportation members to ensure seamless execution of scheduled deliveries.
- Files timely reports for any delays, incidents, or accidents for the Transportation Department.
- Maintains DOT compliance files, including tracking mileage by state and creating reports for Accounting on IFTA.
- Implements procedures that will ensure a consistent and professional level of customer service from the Transportation Department.
- Understands and manages the administrative processes of the Transportation Department, monitoring billing activity for the department. Escalates matters to the appropriate manager for resolution when necessary.
- Sources and utilizes outside vendors to supplement deliveries during heavy sales periods. Monitors and tracks costs associated with outside trucking for use with asset acquisition planning.
- Resolves customer issues principally through phone conversations and email with the customer.
- High school diploma or equivalent
- Minimum of 1 year material handling tire experience
- Basic mechanical knowledge and ability
- Detail oriented
- Self motivated
- Valid Drivers License with good driving record
- Able to perform physical requirements
- Strong communication skills and great customer service
- Positive attitude
The physical demands and working conditions requirement indicated below are examples of the demands that must be performed in carrying out the essential job functions.
Physical Demands
Office employees typically sit for long periods and perform tasks that require fine motor skills, such as typing or using a mouse. They may occasionally stand, walk, or lift up to 30 pounds, like files or office supplies. The work environment is climate-controlled with moderate noise, and employees
Working Conditions: Work indoors and sometimes outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.
Shoppa’s Material Handling is an Equal Opportunity Employer, including disabled/veterans”; (b) “EOE/Disability/Vets”; or (c) “Shoppa’s provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.”