Pool Server

Pool Servers at Shooting Star are responsible for providing timely, personalized, and detail-oriented food and beverage service to members on the pool deck at both tables and lounge chairs. The ideal candidate will have had previous experience as a server in a restaurant or Club setting but is not required.

PRIMARY RESPONSIBILITIES

• Set up and break down of service areas on the pool deck and in service side stations.
• Memorize and maintain firm and articulate understanding of menu items, wine, and cocktail program. Be able to “tell the story” when it comes to food and beverage offerings.
• Accurately take orders and apply charges to the member accounts. Must take note of the names and faces, and member numbers of members who are being served.
• Be able to prioritize steps of service in a fast-paced environment and proactively anticipate member and guest needs.
• Follow Club standards for steps of service consistently with all guests as outlined in training.
• Be a team player who works with other service and support staff, managers, and other Club employees to deliver seamless service to membership.
• Build and develop rapport and familiarity with our members. Provide consistent and personalized service.
• Display positive attitude and exercise polite and professional communication.
• Consistently maintains professional appearance. Adhere to uniform and grooming policy.
• Maintain tidiness in all work environments: POS stations, dining room, kitchen, etc.
• Keep bar and dining areas well stocked at the beginning, middle, and end of shift.

SKILLS & KNOWLEDGE

• Well-rounded knowledge of food, wine, spirits, beer, and cocktails and also a willingness to learn those offerings tailored by the culinary and bar team.
• Excellent customer service skills.
• Efficient time management and ability to multitask.
• Proficiency in Open Table and understanding of dining room reservations, or willingness to learn.
• Working knowledge Jonas POS, or willingness to learn.

CANDIDATE QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each Primary Responsibility. The requirements listed above are representative of the knowledge, skill, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.

EXPERIENCE REQUIRED

Minimum of 1 year food and beverage serving experience is preferred, but not required for this position. A willingness to learn is.

PHYSICAL REQUIREMENTS

• Lift up to 50 pounds.
• Perform bending, stooping, kneeling, crouching, climbing, reaching, standing,
• Walking, pushing, pulling, lifting and grasping.
• Verbal and listening ability
• Visual skills