Fitness Manager

Description

Reporting to Director of Spa and Fitness, responsible for operating world class facility and programs in a luxury private club setting.  Must be client focused with excellent customer service.  Is the face of the fitness program and is present and available to membership as needed to provide world class service.  Will build on existing team of trainers and instructors to build a team of independent contractors able to meet all needs and requests.  Will liaison with all other operational departments to provide seamless club experience. 

Duties and Responsibilities:

• Developing innovative fitness & wellness programming based on industry trends.  Create new fitness initiatives to increase member engagement.
• Prepare fitness class calendar and maintain schedule. 
• Coordinate with communications team to keep up to date information on the member web site.
• Recruit, train, and scheduling personal trainers and class instructors. Manage independent contractors to meet all club expectations and policies.
• Offer Personal Training services as permitted by other responsibilities. Fill in for fitness classes when instructor is unavailable.
• Offer assistance to members to show proper use of equipment, and offer facility orientation to new members and guests.
• Coordinate maintenance of fitness equipment including schedule preventative maintenance visits.  Document use of machines, rotating as needed. Ensure that all equipment is in working order.
• Ensure member and guest compliance with all Club policies withing the fitness facilities.
• Work with housekeeping & building maintenance team to ensure facility is clean, safe, and well-maintained.  
• Verify invoices and processing payment for independent contractors & accurate billing for personal training sessions and class attendance.
• Monitor fitness financials & revenue goals, ensuring monthly targets are met/exceeded. Active roll in annual budgeting and seasonal re-cap.

Qualifications

Experience

• Minimum five years’ experience in fitness or related field
• Group class instruction experience

Education and Certification

• Minimum three years personal training certification from a nationally recognized organization
• CPR and AED