What are the responsibilities and job description for the Billing & Collections Coordinator position at Shook, Hardy & Bacon LLP?
Candidate must have 3E, legal billing and legal collections experience.
Under immediate supervision, responsible for all aspects of drafting and finalizing client invoices for all assigned Billing Attorneys. Responsibilities include working with partners, legal administrative assistants and responsible attorneys to manage the revenue cycle. This position handles multiple matters, coordinates the preparation and processing of timely and high quality invoices, assists or leads revenue realization tasks for the billing attorney and can coordinate follow-up to receive outstanding receivables. Additional skills may include production of complex charts, graphs or reports depending on client need. The Billing Coordinator is expected to perform all job duties with a commitment to providing excellent service to clients, attorneys and co-workers, while producing a quality work product. Additionally, the Billing Coordinator will create and promote an atmosphere of teamwork and continuous improvement for the larger Accounting department team.
Prepares and reviews invoices in customized formats as required by client/Billing Attorney.
Based on client and Billing Attorney requirements, performs override calculations and changes.
Assists with identification and reconciliation of payments received.
Pro-actively monitors aging of client's unbilled fees and costs and A/R for assigned Billing Attorneys.
Works with Billing Attorneys to address aged unbilled fees and costs.
Coordinates billing and collection efforts with Billing Attorneys on behalf of the Accounting department.
Supports preparation of and reporting against client budgets.
Uses various department software programs (3E) to maintain and/or prepare information for others.
Prepares various reports through billing system and is able to make modifications as requested.
Confers with clients regarding billing deadlines, billing /rate inquiries and concerns with billing statements.
Gathers monthly, quarterly and annual billing and rate information, prepares reports and statistical data when necessary.
Prepares and ensures billing/payment information is accurate for all write-offs.
Masters client billing guidelines and examines work for accuracy and conformity to client guidelines and firm policies and procedures.
As requested, may provide basic financial data and analysis; may prepare complex charts, graphs or reports.
As requested, may provide basic financial data and analysis; may prepare complex charts, graphs or reports.
Is assigned special projects and ad hoc projects and requests from Billing Attorneys and/or supervisor.
Keeps supervisor abreast of current issues and potential problems as they develop; seeks advice as needed.
Communicates courteously and professionally by phone and in person, using excellent communication skills.
Operates office equipment such as phones and photocopy machines.
Maintains a neat and orderly workplace.
Follows adequate safety procedures while carrying out all duties.
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Qualifications
Bachelor's degree (B. A.) or equivalent from four-year college or university in accounting, finance, information technology or other quantitative field of study preferred; and minimum three years work experience within the accounting function of a service sector organization, including one year of law firm billing experience (2 or more years of experience preferred). Elite Legal Billing System expertise a significant plus; ARCS and e-billing experience preferred; or equivalent combination of education and experience. Must have advanced Excel spreadsheet experience.