Manager Trainee (Knoxville)

JOB DESCRIPTION

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.

We need hard-working, dedicated, honest, neat, organized and pleasant leaders to take our company into the future. We have a management training system to teach you how to operate a Shoney’s restaurant.

Back of the house management experience is essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

Come be a part of our team!

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for in store supplies and how to order on system.
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image
• Control operational costs
• Responsible for annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Learn, operate, and teach POS Point of Sale System.
• Learn how to hire quality staff.
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Strong leadership, motivational and people skills required

Compensation

• Starting salary based on prior experience.
• Opportunities for advancement to Restaurant Executive Manager.

Job Type – Full-time

Hours - Manager Trainees work 3 months on a training period for all shifts and positions. Weekends are required.

Expected Hours Per Week:

Full-Time: 50 Hours

Pay:

Starting at: $900/Week

Benefits:

• Employee Ownership Program
• Health Insurance
• Vacation Time
• Sick Time
• Extra Days Pay
• Free On Shift Meal

(All benefits will be explained further in interview)

REQUIREMENTS

• Authorized to work in the United States.
• Resume Required

Shoney’s of Knoxville, Inc. is an employee-owned company that operates 18 restaurants in 10 East Tennessee counties, opening the first franchise in 1962. Shoney’s is a family-friendly restaurant famous for the bountiful breakfast, lunch and dinner Fresh Food Bars, along with Shoney’s full-service menu.

Shoney’s has continually served the greater Knoxville community with fresh, delicious food in a welcoming, family-oriented setting. Shoney’s generously contributes to many local community, social, educational and faith-based organizations including schools, youth groups and other family-focused organizations.

Mission Statement:

At Shoney’s of Knoxville Inc., we strive to provide families with an exceptional dining experience that blends southern hospitality with quality, flavorful food. We use the best of local ingredients, preparing them with care in a safe, healthy manner. As an employee-owned company, we pride ourselves on having professional, honorable, and welcoming employees so that when you dine with us, you feel like family. We appreciate our guests and warmly welcome them back into our restaurants to create memories that will last a lifetime. We are your neighbors, your friends and your family!