What are the responsibilities and job description for the Assistant Store Manager position at Shoe Sensation, Inc.?
Overview
Join our dynamic team as an Assistant Store Manager and become a vital leader in delivering exceptional retail experiences! In this energetic role, you will support the store's daily operations, motivate and supervise staff, and ensure outstanding customer service. Your leadership will help drive sales, manage inventory, and maintain a positive shopping environment. We’re seeking a proactive, organized individual with a passion for retail management and team development to help us achieve excellence every day.
Responsibilities
- Assist the store manager in overseeing daily store operations, including opening and closing procedures, cash handling, and POS (Point of Sale) system management
- Lead and supervise retail staff, providing training, coaching, and performance feedback to foster a motivated team environment
- Manage inventory control by monitoring stock levels, conducting stock replenishments, and coordinating purchasing and merchandising efforts
- Support sales management initiatives through promotional activities, pricing strategies, and customer engagement to maximize revenue
- Ensure excellent customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining high standards of communication skills and phone etiquette
- Oversee operational tasks such as bookkeeping, payroll processing, budgeting, and record keeping to ensure smooth store functioning
- Implement safety protocols and maintain a secure environment through supervising cash handling procedures and inventory management practices
Requirements
- Proven experience in retail management or assistant manager roles within the retail industry with supervisory experience in sales teams
- Strong skills in negotiation, employee orientation, interviewing, recruiting, training & development, and managerial communication
- Knowledge of POS systems, inventory management software, merchandising techniques, and operational management practices
- Ability to perform basic math calculations accurately for cash handling, pricing adjustments, and retail math tasks
- Multilingual or bilingual abilities are a plus to enhance customer interactions and team communication
- Excellent organizational skills with the ability to manage time effectively across shift management duties
- Demonstrated leadership qualities with experience in supervising staff in fast-paced retail environments such as grocery stores or wireless sales outlets
- Strong interpersonal skills including phone etiquette and customer service excellence
- Basic bookkeeping knowledge along with familiarity with payroll processes and budget management is preferred
Join us to lead with energy and purpose! Bring your passion for retail management to a role where your leadership makes a difference every day. We’re committed to supporting your growth through ongoing training & development opportunities while fostering an inclusive environment that values your unique skills.
Pay: $17.00 - $19.00 per hour
Expected hours: 30.0 – 38.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $19