What are the responsibilities and job description for the Key Holder position at Shoe Dept. Encore?
Job Summary
We are seeking a motivated and experienced Key Holder to join our dynamic team. The ideal candidate will play a crucial role in supporting the store manager in daily operations, ensuring exceptional customer service, and driving sales performance. This position requires strong leadership skills, a passion for retail, and the ability to manage a diverse team effectively.
Responsibilities
- Assist in overseeing daily store operations and ensure compliance with company policies and procedures.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Supervise and train staff, including employee orientation, development, and performance evaluations.
- Manage inventory control processes, including stock management, purchasing, and merchandising.
- Conduct interviews for new hires and assist in recruiting efforts to build a strong team.
- Handle payroll processing and bookkeeping tasks accurately.
- Utilize point-of-sale (POS) systems for transactions and cash handling responsibilities.
- Implement effective sales strategies to achieve store targets and maximize profitability.
- Maintain organized records of sales, inventory levels, and financial transactions.
- Foster a positive work environment that encourages teamwork, communication, and professional growth.
Requirements
- Proven experience in retail management or as an assistant manager with supervisory responsibilities.
- Strong leadership skills with the ability to motivate and develop team members.
- Excellent communication skills, both verbal and written; bilingual or multilingual abilities are a plus.
- Proficient in retail math, budgeting, and financial reporting; experience with administrative tasks is essential.
- Knowledge of inventory management practices and merchandising techniques.
- Strong negotiation skills with experience in pricing strategies and sales management.
- Ability to handle cash accurately while maintaining attention to detail in all transactions.
- Exceptional organizational skills with effective time management capabilities.
- Experience in grocery store operations or wireless sales is preferred but not required. Join our team as a Retail Assistant Manager where you can make an impact while advancing your career in the retail industry!
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person