What are the responsibilities and job description for the Floor Supervisor position at Shoe Carnival, Inc.?
Step into leadership at Shoe Carnival! We’re looking for a dependable and energetic Floor Supervisor to help oversee daily store operations and support the team. In this part-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.
What You''ll Do:
What You''ll Do:
- Open and close the store as a key holder
- Support the General Manager in reaching sales goals
- Lead customer service efforts and resolve issues professionally
- Train and guide associates on processes and standards
- Delegate daily tasks and coordinate breaks
- Assist with visual merchandising and store presentation
- Perform register overrides, safe/till counts, and cash reconciliation
- Follow and promote loss prevention procedures
- Strong communication and leadership skills
- Great customer service and a positive attitude
- At least 2 years of retail or customer service experience
- Previous supervisory experience is a plus
- Must be able to complete Key Carrier Certification within 60 days
- Flexible availability, including nights, weekends, and holidays
- Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age
- Able to stand, walk, and lift up to 25 lbs
- Comfortable bending, reaching, and working on your feet
- Friendly, team-focused environment
- Great experience for future retail managers
- Hands-on leadership training
- Flexible part-time scheduling