What are the responsibilities and job description for the Residential Service Technician position at Shoals Overhead Door?
Residential Service Technician
Signature Garage Doors is hiring a motivated, dependable, and coachable Residential Service Technician.
We are a five-star company looking for a five-star team member who takes pride in their work, communicates well with customers, and is eager to grow.
This is a hands-on field position focused primarily on servicing, repairing, and installing residential garage doors and garage door operators. The technician will also inspect equipment, identify customer needs, prepare estimates, and clearly explain repair and replacement options.
What We Are Looking For
The ideal candidate will have:
- A strong work ethic and positive attitude
- A willingness to learn and accept coaching
- Good communication and customer-service skills
- Strong organizational skills and attention to detail
- Mechanical ability and confidence working with tools
- The ability to work independently while supporting the team
- A valid driver’s license and clean driving record
- The ability to pass a background check
Previous experience in garage doors, construction, maintenance, HVAC, electrical work, automotive repair, or another skilled trade is helpful but not required. Sales or in-home service experience is preferred.
Responsibilities
- Diagnose and repair residential garage doors and operators
- Install garage doors, operators, and related equipment
- Perform safety inspections and preventive maintenance
- Create accurate estimates and present customers with appropriate options
- Communicate professionally with customers and office personnel
- Document job information accurately
- Maintain company tools, equipment, and service vehicles
- Follow company safety procedures and installation standards
Signature Garage Doors also installs and services commercial overhead doors, electric gate operators, and loading dock equipment, providing opportunities to learn additional skills and advance within the company.
Compensation
First-year earning potential: $50,000–$60,000, depending on experience, performance, productivity, and effort.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid vacation
- Paid personal time off
- Company-provided tools and uniforms
- Company-provided service truck
- Semiannual performance reviews
- Opportunities for advancement based on growth, performance, and development
Schedule
Field personnel generally work Monday through Friday, with shifts falling between 6:30 a.m. and 5:30 p.m.
The position may require several hours of overtime during busy periods. We make every effort to keep weekends free, but occasional weekend work may be required to serve our customers.
Apply
Signature Garage Doors is an equal opportunity employer.
Salary : $50,000 - $60,000