Director, HR Partnerships and Workforce Relations

Job Number: JR105824 Job Title: Director, HR Partnerships and Workforce Relations Job Category: Management Hospital Location: Consilium Place Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $86.59 - $100.38 Hours: Days Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 and 2024! Learn more at shn.ca Job Description: Position Overview: The Director, HR Partnerships and Workforce Relations is a strategic leadership role responsible for advancing SHN’s HR Partnerships and Workforce Relations mandate. Reporting to the Vice President, People, Culture & Governance and CHRO, the Director, HR Partnerships and Workforce Relations is a key member of the People Services leadership team, responsible for the strategic and operational leadership of strategic workforce relations matters, including the employee and labour relations functions across SHN. The Director partners closely with People Services leaders, operational leaders, and union partners to support achieving the people strategy initiatives. This role is critical in building credibility and trust across the organization to position our workforce for success in a rapidly changing healthcare environment and to engage and empower our people in new ways. The Director will lead a modern, data-informed Employee & Labour Relations function, ensuring Human Resources teams operate as true strategic partners while proactively managing risk and opportunities in a complex, unionized healthcare environment. Strategic Leadership & Workforce Planning Partner with Human Resources, corporate support, operational, and union leadership to advance SHN’s strategic priorities by optimizing human capital performance Provide strategic leadership to the HR Business Partners, ensuring alignment between workforce planning, talent strategies, and organizational goals Lead the design and implementation of an integrated workforce planning approach in collaboration with People Services leaders Partner with People Analytics to leverage workforce data, trends, and human capital metrics to inform strategic decision-making and future workforce needs Apply strategic workforce foresight to proactively identify emerging workforce risks and design targeted strategies to address future talent gaps, capacity pressures, and shifting organizational demands Labour & Employee Relations Leadership Serve as the organization’s subject matter expert and partner on complex employee and labour relations matters, including performance, attendance, discipline, investigations, terminations, and accommodations Interpret and administer multiple collective agreements, ensuring consistent and compliant application across SHN Act as Chief Spokesperson in collective bargaining; lead negotiations, mediations, arbitrations, and the development of MOUs and local agreements Partner with union leadership and management to foster productive relationships and maintain a respectful, collaborative work environment Provide strategic guidance by developing and embedding supporting policies, processes, and practices that enable corporate decisions to align with collective agreements, SHN policies, and applicable legislation Risk, Compliance & Governance Lead the implementation and continuous improvement of SHN’s Labour and Employee Relations strategy, policies, and standard operating procedures Identify, assess, and mitigate labour and employment-related risks in a complex, multi-union environment Oversee grievance processes, including investigation, case management, and arbitration preparation Ensure compliance with Ontario legislation, including the Labour Relations Act, Employment Standards Act, Human Rights Code, and Occupational Health and Safety Act Investigations, Workplace Culture & Inclusion Oversee investigations into complex workplace concerns, including policy violations and matters raised through formal reporting channels (e.g., whistleblower program) Promote a culture of professionalism, accountability, psychological safety, and respect across the organization Champion equity, diversity, inclusion, and belonging through workforce practices, systems design, and employee experience initiatives Leadership & Team Development Lead, mentor, and develop a high-performing Employee & Labour Relations team Provide leadership, coaching, and support to HR Business Partners, managers, and operational leaders on people management practices Establish and sustain enterprise standards of excellence across Workforce Relations operations, providing consistent, high‑quality service through a collaborative consultant model that supports internal partners in achieving strong operations and high‑performing teams across SHN Design and deliver training and education programs on employee and labour relations topics Financial & Operational Accountability Develop and manage departmental budgets aligned with organizational priorities Contribute to financial and operational planning to ensure effective resource utilization and measurable outcomes Prepare and present regular and ad hoc reports that integrate labour and employee relations data with broader HR metrics, risk analyses, and strategic insights External Partnerships & Continuous Improvement Build and maintain strong relationships with external stakeholders, including legal counsel, professional associations, and peer healthcare organizations Monitor emerging trends, legislative changes, and best practices to continuously strengthen SHN’s employee and labour relations function in a proactive manner Requirements: Post-secondary education in Human Resources, Labour/Industrial Relations, Law, or a related field; CHRL/CHRP required, Master’s preferred Minimum 7–10 years of progressive labour and employee relations experience in a unionized Ontario healthcare or broader public sector environment Demonstrated expertise in collective bargaining, arbitration, grievance management, and complex investigations Strong knowledge of Ontario labour and employment legislation and labour relations jurisprudence Proven ability to influence senior leaders, manage risk, and lead in a complex, multi-site, unionized environment Exceptional communication, negotiation, and relationship-building skills Strong knowledge of labour practices and collective agreement administration Demonstrated experience leading large-scale transformation and change initiatives Ability to think strategically and translate into operational action Excellent communication skills: written, verbal, and presentation skills Strong team engagement, facilitation, and coaching skills to build team morale and improve culture Strong customer-service and partnership orientation and the ability to link the people experience with quality outcomes Demonstrated ability to develop and influence relationships at all levels, with strong interpersonal and negotiation skills Strong fiscal experience including preparing budget proposals, briefing notes, and business cases, monitoring fiscal performance, and implementing strategies to improve efficiency and outcomes Demonstrated ability to build strategic alliances and partnerships with health system, academic, and private sector partners Good understanding of hospital operations and the broader healthcare system This opportunity is posted to support the recruitment of an existing vacant position. Accommodation and Diversity Statement: Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook. At Scarborough Health Network (SHN), our people are our greatest asset. They come from all over the world and bring diverse perspectives to enhance the compassionate and innovative care we provide our patients and their loved ones. We celebrate what makes people unique and believe that a safe, fulfilling and balanced work environment is just the start. We recognize and reward our teams, prioritize access to continuing education and create meaningful opportunities for growth and development. At SHN, you can enhance your career while by opening doors to new experiences and possibilities within our vibrant and inclusive community. We are proud to be an inclusive, equitable and accessible workplace, where everyone feels valued, respected, supported, and has a rich sense of belonging through our organizational drive to build and sustain an exceptional work environment where healthcare professionals can flourish both personally and professionally. SHN is proud to be named one of Greater Toronto’s Top 2026 Employers by Mediacorp Canada Inc., the organization behind the prestigious Canada’s Top 100 Employers project. This honour celebrates organizations that create exceptional workplaces, and we are thrilled to be among them. We are a culture that empowers and inspires. This means everyone feels welcomed, respected, supported and valued and able to fully participate in the workplace. We are doing this through by creating awareness, providing education resources, empowering staff-led Communities of Inclusion, and providing growth and career opportunities. We are proud to offer mentorship programs to encourage collaboration and to support international employees, and our EnRoute training and career advancement programs designed to provide hands-on experience to fast-track certifications and placements in different care units. We are always in search of individuals with unique strengths to enhance the world-class care we provide to our patients within a welcoming environment. Experience what makes us one of Greater Toronto’s Top Employers and an affiliated teaching hospital of the University of Toronto. We are proud to offer our staff comprehensive perks, including: Defined Benefit pension plan through the Healthcare of Ontario Pension Plan Comprehensive insured benefits package including health and dental benefits New Graduate Initiative Enroute Program Critical Care Sponsorship Program Employee Discount and Incentive Programs Employee and Family Assistance Program (EFAP), along with other comprehensive wellness offerings, including our Spiritual Care team of registered psychotherapists for spiritual, religious or emotional care; mental health supports; and on-site wellness rounding Recognition events Leadership Development and Learning Programs Tuition Assistance Program Please allow some time for our recruiters to review your application. We will contact those applicants who are chosen for an interview. We’re always looking for skilled, compassionate and committed individuals to join our dynamic team in providing exceptional quality care. Subscribe to our Career Alert or share your journey with us and see where it might lead you: Follow us on Facebook, Instagram, X, or LinkedIn Email us at careers@SHN.ca

Salary : $87 - $100