What are the responsibilities and job description for the Customer Care Specalist position at Shively Bros., Inc.?
3-4 days on the road (customer sites); Other days in-office.
Field Responsibilities
Medical Insurance, Dental Insurance, Vision Insurance, and PTO
Field Responsibilities
- Inventory Management: Perform on-site cycle counts, receive incoming materials, and manage "put-away" tasks at customer facilities
- Equipment Maintenance: Clean, stock, and perform routine maintenance on industrial vending machines and storage cabinets
- Deliveries: Handle local product deliveries to automotive plants and industrial partners
- Implementations: Lead the physical setup and stocking of vending solutions for new customer launches
- Quotes & Orders: Generate customer quotes and manage high-volume order entry
- Account Support: Act as the primary point of contact for order status, tracking, and general inquiries
- Ability to lift up to 50 lbs and work in an industrial/manufacturing environment
- Valid driver's license and clean driving record
- Proficiency in ERP systems or order entry software
- Strong organizational skills with high attention to detail for inventory accuracy
Medical Insurance, Dental Insurance, Vision Insurance, and PTO