What are the responsibilities and job description for the Technical Implementation Specialist - Microsoft Intune / Endpoint Management position at Shiro Technologies LLC?
We are seeking an experienced Technical Implementation Specialist – Microsoft Intune and Enterprise Mobile Device Management (MDM) to support the Mississippi State Department of Health. The consultant will be responsible for planning, configuring, implementing, and supporting the agency’s mobile device and endpoint management environment using Microsoft Intune, Microsoft Entra ID (Azure Active Directory), and Microsoft 365 technologies.
The ideal candidate will have strong enterprise endpoint management experience, expertise in mobile device enrollment and security policy configuration, and the ability to troubleshoot technical issues while collaborating with agency IT teams to modernize device deployment and management processes.
Key Responsibilities
Plan, configure, implement, and support Microsoft Intune and enterprise endpoint management solutions.
Configure device enrollment, compliance policies, Conditional Access, application deployment, and endpoint security baselines.
Integrate Apple Business Manager and Apple Automated Device Enrollment (ADE/DEP) with Microsoft Intune.
Implement and support Android Enterprise device management.
Assist with migration from existing MDM platforms to Microsoft Intune.
Troubleshoot device enrollment, synchronization, compliance, application deployment, and policy-related issues.
Support Microsoft Entra ID integration and Microsoft 365 administration.
Develop and maintain technical documentation, implementation procedures, and configuration standards.
Provide knowledge transfer and technical guidance to agency IT personnel.
Recommend implementation improvements aligned with state, federal, and agency security requirements.
Required Skills And Experience
Minimum 5 years of experience with Microsoft Intune and endpoint management.
Hands-on experience implementing enterprise Mobile Device Management (MDM) solutions.
Experience with Microsoft Entra ID (Azure Active Directory).
Experience with Apple Business Manager and Apple DEP/ADE.
Strong knowledge of Conditional Access, compliance policies, and device security policies.
Experience with device enrollment, application deployment, and endpoint policy management.
Knowledge of Microsoft 365 administration and endpoint security best practices.
Strong troubleshooting skills for enrollment, synchronization, and device compliance issues.
Excellent written and verbal communication skills.
Experience documenting technical processes and providing knowledge transfer to IT teams.
Preferred Qualifications
Experience working in state government or public sector environments.
Experience migrating from Meraki or other MDM platforms to Microsoft Intune.
Knowledge of Windows Autopilot and endpoint provisioning.
Familiarity with STIG, CIS, and other security compliance standards.
Microsoft certifications related to Intune, Azure, or Endpoint Management.
Experience integrating MDM solutions with ticketing or asset management systems.
Experience with PowerShell scripting and automation.
The ideal candidate will have strong enterprise endpoint management experience, expertise in mobile device enrollment and security policy configuration, and the ability to troubleshoot technical issues while collaborating with agency IT teams to modernize device deployment and management processes.
Key Responsibilities
Plan, configure, implement, and support Microsoft Intune and enterprise endpoint management solutions.
Configure device enrollment, compliance policies, Conditional Access, application deployment, and endpoint security baselines.
Integrate Apple Business Manager and Apple Automated Device Enrollment (ADE/DEP) with Microsoft Intune.
Implement and support Android Enterprise device management.
Assist with migration from existing MDM platforms to Microsoft Intune.
Troubleshoot device enrollment, synchronization, compliance, application deployment, and policy-related issues.
Support Microsoft Entra ID integration and Microsoft 365 administration.
Develop and maintain technical documentation, implementation procedures, and configuration standards.
Provide knowledge transfer and technical guidance to agency IT personnel.
Recommend implementation improvements aligned with state, federal, and agency security requirements.
Required Skills And Experience
Minimum 5 years of experience with Microsoft Intune and endpoint management.
Hands-on experience implementing enterprise Mobile Device Management (MDM) solutions.
Experience with Microsoft Entra ID (Azure Active Directory).
Experience with Apple Business Manager and Apple DEP/ADE.
Strong knowledge of Conditional Access, compliance policies, and device security policies.
Experience with device enrollment, application deployment, and endpoint policy management.
Knowledge of Microsoft 365 administration and endpoint security best practices.
Strong troubleshooting skills for enrollment, synchronization, and device compliance issues.
Excellent written and verbal communication skills.
Experience documenting technical processes and providing knowledge transfer to IT teams.
Preferred Qualifications
Experience working in state government or public sector environments.
Experience migrating from Meraki or other MDM platforms to Microsoft Intune.
Knowledge of Windows Autopilot and endpoint provisioning.
Familiarity with STIG, CIS, and other security compliance standards.
Microsoft certifications related to Intune, Azure, or Endpoint Management.
Experience integrating MDM solutions with ticketing or asset management systems.
Experience with PowerShell scripting and automation.