What are the responsibilities and job description for the On-Call/Registry Public Safety Officer/Security position at Shirley Ryan AbilityLab?
The Public Safety Officer Will
- Patrols assigned areas, searching for safety hazards, presence of unauthorized persons, and other potential sources of harm to persons or property.
- Maintains secure facilities, ensuring entrances are locked as required, controlling authorized access to rooms and offices.
- Responds to burglar, robbery and fire alarms disturbances, as well as suspicious persons, accidents, and other various public service calls.
- Conducts preliminary investigation on complaints, incidents and accidents, and prepares written reports on activities and investigations.
- Enforces all hospital safety and security rules and regulations as required including but not limited to smoking and parking policies.
- Maintains departmental equipment, including uniforms and accessories,
- Provides directions and general information to patients, visitors and staff, including assisting patients in and out of vehicles and wheelchairs when necessary.
- Assists with transporting employee’s from SRALab to and from offsite garages, and authorized areas via security vehicle.
- Assists with traffic control of the main driveway and parking garage including escorting patients, visitors, and employees to parking areas
- Transports prescriptions, blood, gases, patient stats, and doctors’ orders as needed.
- Performs all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.
- Reports directly to Security Shift Sergeants or Security Lieutenant
- Completion of a high school diploma.
- Minimum of 20 Hours Training outlined by the Illinois Department of Professional Regulation, or certification as a Peace Officer in the State of Illinois.
- Security experience – 2 years preferred
- Knowledge of security procedures, investigation techniques and reporting and public safety rules and codes. Three to six month’s orientation to acquire necessary familiarity with SRALab policies and procedures.
- Strong interpersonal skills necessary to provide courteous assistance to employees, visitors, 1 year customer service experience
- Ability to respectfully interact with all staff and patients or clients.
- Ability to professionally confront and control potentially hostile persons.
- Capable of providing effective assistance in restraining abusive or hostile persons.
- Knowledge of proper body mechanics for transferring patients into and out of vehicles.
- Ability to utilize Outlook, Cerner, Informacast, and C-Cure systems
- Must have and maintain a valid State of Illinois Driver’s License or must commit to securing a valid State of Illinois Driver’s License within the first 6 months of employment.
- Within the first 12 months of employment, must become Certified in IAHSS Beginner Course.
- Prefer an associate degree in criminal justice or military experience.
- Public Safety apprentice program available to internal candidates.
- Normal office environment with some exposure to dust or extreme temperature.
- Must be able to work in all weather conditions.
- Able to lift up to 35 lbs.
- Position is subject to work weekends and holidays.
- Ability to climb, walk, run, and stand or sit for long periods.
- Occasional risks to personal safety when confronting and restraining individuals.