What are the responsibilities and job description for the Front Office Administrative Assistant position at Shiptronics?
Front Office Administrative Assistant
Location: Naples, Florida
Schedule: Full-time, Monday through Friday, 8am-5pm
Compensation: $17–$25 per hour, based on experience, with the opportunity for an increase following a successful 90-day performance review.
Shiptronics is looking for a friendly, organized, and dependable person to join our Naples team as a Front Office Administrative Assistant.
This is not a sit-in-a-corner-and-file-papers-all-day kind of role. You will help keep the office running smoothly, communicate with customers, support the team, and handle the little details that make a big difference.
A typical day may include answering phones, directing calls, helping customers, creating product returns, preparing shipments, updating records, and assisting with general office tasks. Some days will be calm, and some days may require a little creative problem-solving, patience, and the ability to keep several things moving at once.
We are looking for someone who is welcoming, reliable, comfortable speaking with customers, and naturally organized. You do not need marine industry experience. We are happy to teach the right person the boating side of things.
What You’ll Be Doing
- Answering and directing incoming phone calls
- Greeting and assisting customers
- Creating and processing product returns
- Preparing return shipments and coordinating shipping
- Updating customer and job information in company systems
- Assisting with scheduling and customer communication
- Maintaining organized records and office documents
- Supporting the Naples team with everyday administrative needs
- Pitching in wherever needed to help the office run smoothly
What We’re Looking For
- Previous office or administrative experience
- Strong communication and customer service skills
- A friendly and professional phone presence
- Dependability and attention to detail
- The ability to stay organized and manage multiple priorities
- Basic computer, email, and data-entry skills
- A positive attitude and willingness to learn
- Someone who works well independently and as part of a team
Why Join Shiptronics?
Shiptronics is a growing marine electronics and service company with a close-knit team and plenty of opportunity to learn and grow.
We offer:
- Health insurance
- Paid time off
- A consistent weekday schedule
- Company trips and team events
- A supportive and fast-growing work environment
- Opportunities for continued growth within the company
We work hard, help each other, and do our best to create a workplace where people enjoy showing up each day.
To apply, please submit your resume along with a short introduction telling us a little about yourself and why you think you would be a great addition to the Shiptronics team.
Pay: $17.00 - $25.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Experience:
- administrative: 1 year (Required)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $17 - $25