What are the responsibilities and job description for the Senior Manager, Culture Strategist position at Shipt?
Impact
As a Senior Manager, Culture Strategist located in Birmingham, AL, Minneapolis, MN or Atlanta, GA, you will be responsible for acting as the primary engine behind Shipt’s cultural maturity and ensuring our workplace is intentionally designed to reward risk-taking, foster deep trust, and drive radical accountability.
While no two days are the same, you will operate as a high-visibility Culture Systems Designer - who will lead internal cultural audits to identify hidden friction points, design an enterprise-wide Culture Pulse mechanism, and develop a multi-year strategy and annual plan. You will act as the Culture Champion consulting with senior leaders, design formal programs that reward bold experimentation, and provide behavioral coaching to VPs, Directors and facilitation, where needed across the business. You will collaborate cross-functionally across Shipt to weave cultural competencies into talent systems, resolve organizational bottlenecks, and ensure every team member feels empowered, connected, and inspired to do their best work.
What You’ll Need to Be Successful
Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
Skills & Education
This list includes key skills used in this job but is not inclusive of all skills needed for the role. Please see any required education below.
Collaborating, Culture Strategy, Leadership, Leadership Training and Development, Organizational Development (OD)
Work Arrangement
Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.
About Shipt
Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.
At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day. Learn More.
Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.
Please inform your recruiting contact upon initial connection if you need a reasonable accommodation. If you need assistance filling out a job application, please complete this form.
Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.
As a Senior Manager, Culture Strategist located in Birmingham, AL, Minneapolis, MN or Atlanta, GA, you will be responsible for acting as the primary engine behind Shipt’s cultural maturity and ensuring our workplace is intentionally designed to reward risk-taking, foster deep trust, and drive radical accountability.
While no two days are the same, you will operate as a high-visibility Culture Systems Designer - who will lead internal cultural audits to identify hidden friction points, design an enterprise-wide Culture Pulse mechanism, and develop a multi-year strategy and annual plan. You will act as the Culture Champion consulting with senior leaders, design formal programs that reward bold experimentation, and provide behavioral coaching to VPs, Directors and facilitation, where needed across the business. You will collaborate cross-functionally across Shipt to weave cultural competencies into talent systems, resolve organizational bottlenecks, and ensure every team member feels empowered, connected, and inspired to do their best work.
What You’ll Need to Be Successful
- You have 6 years experience in Organizational Development, Corporate Culture Strategy, or Change Management within high-growth tech or similar industries
- You have a Bachelor’s degree in Org Psychology, HR, or Business (a Master’s degree or relevant certifications like Prosci, Hogan, or coaching are a strong plus)
- You have a deep understanding of organizational behavior and how to drive long-term habit change at scale
- You have a proven track record of designing culture audits or large-scale organizational assessments
- You have an exceptional ability to influence senior leader stakeholders through both data-driven logic and empathetic storytelling
- You have the strategic ability to excel at building structure in ambiguous environments and translate a high-level vision into actionable tasks
- You have the comfort in facilitating difficult conversations and challenging the status quo when it serves the mission
- You have a collaborative mindset and know how to build "dotted-line" partnerships to drive results without needing direct authority
Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
Skills & Education
This list includes key skills used in this job but is not inclusive of all skills needed for the role. Please see any required education below.
Collaborating, Culture Strategy, Leadership, Leadership Training and Development, Organizational Development (OD)
Work Arrangement
Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.
About Shipt
Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.
At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day. Learn More.
Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.
Please inform your recruiting contact upon initial connection if you need a reasonable accommodation. If you need assistance filling out a job application, please complete this form.
Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.
Salary : $110,000 - $135,000