Sales Director

Sales Director

About Us:

ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences. Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150 countries. Based in Austin with a global team, we’re a fast-moving, product-led company shaping the future of e-commerce logistics. 

What You’ll Do:

We’re seeking a dynamic, data-driven Sales Director to accelerate growth across SMB and Enterprise segments. This is a high-impact, quota-carrying leadership role for someone who combines analytical precision, commercial creativity, and a hands-on drive to close major deals while directly leading our sales team.

You’ll lead a motivated team and refine the go-to-market strategy in a constantly evolving environment. If you love winning fast, improving systems, and inspiring others to outperform expectations, this role is for you.

• Lead & Inspire: Build, mentor, and motivate a high-performance sales organization focused on exceeding targets and improving close rates on a predominantly inbound pipeline. 
• Own the Revenue Engine: Define and execute a scalable inbound-led sales strategy aligned with company goals, while layering in targeted outbound and ABM where it makes sense.
• Own the revenue number, personally and through the team: Carry a quota while leading the broader team, ensuring clear accountability for pipeline, forecast, and revenue outcomes. 
• Own the full SMB and Enterprise sales motions: Run and continuously refine sales processes for both high-velocity SMB deals and longer-cycle Enterprise opportunities, ensuring repeatability and clear stage definitions.
• Close Complex Deals: Personally engage in strategic negotiations and enterprise opportunities, ensuring critical wins are brought across the line.
• Optimize Systems & Data: Use analytics and HubSpot to improve forecasting, conversion efficiency, and pipeline visibility.
• Cross-Functional Leadership: Partner closely with Marketing, Product, and Customer Success to optimize lead quality, customer experience, and retention.
• Scale channel-led revenue: Collaborate with and enable key channel partners (e-commerce platforms, agencies, and technology partners) to drive pipeline. 

What We’re Looking For:

• 5 years in sales leadership, including experience scaling high-performing teams in SaaS or e-commerce.
• Channel sales experience, including working with technology and agency partners to build joint go-to-market plays, partner enablement, and shared pipeline targets
• Proven record of improving close rates and accelerating revenue growth.
• Strong analytical and technical skills; fluent in pipeline metrics and conversion optimization.
• Deep working knowledge of HubSpot or equivalent CRM tools.
• Proven success operating in an inbound-led environment, including experience optimizing lead response, routing, SLAs, and conversion from MQL → SQL → closed-won
• Strategic thinker with entrepreneurial instincts; thrives in agile, fast-changing environments.
• Exceptional communication and negotiation skills with a history of closing complex deals.
• Experience in capital-efficient, ROI led organizations preferred.
• Bachelor’s degree in Business, Marketing, or a related field (MBA a plus).

Why ShipperHQ?

This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.

Benefits and Perks:

• Collaborate with a motivated team, directly tying your results to organizational success
• 22 days of PTO plus public holidays
• 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave
• This is a remote, full-time position
• Compensation is based on experience

At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.