What are the responsibilities and job description for the HVAC Residential Service Technician A position at Shipley Energy?
Requirements
- Technical school certification or equivalent experience
- Proven success at the diagnosis and repair of complex problems on HVAC residential systems without daily supervision
- Complete understanding of refrigerant cycle
- Proficient at reading and understanding residential schematics
- Able to be on the “on call” schedule including evenings, weekends, and holidays
- Proven success at educating customers on products and services offered by the company including replacement systems and maintenance agreements
- Able to read, write, and speak English
- Demonstrated ability to complete paperwork properly and according to procedure
- Valid driver’s license
- Able to lift, pull, and/or push 75 pounds
- Able to climb ladders and work off scaffolding
- Able to sit, stand, bend, stoop, kneel, and reach for extended periods of time
- Furnish own hand tools
- Committed to the values of initiative, responsibility, caring relationships, integrity and innovation
- Able to complete a pre-employment physical test
Responsibilities
- Diagnose and repair residential oil and gas heating equipment, air conditioning units, and heat pump units
- Complete residential preventative maintenance on heating and cooling equipment
- Train other technicians
- Provide all customers with consistent, quality service in accordance with company procedure
- Positively promote the company’s products and services, developing equipment leads and selling service contracts
- Assist other team members to achieve maximum success, safety, and efficiency
- Maintain required truck inventory as audited
- Maintain a neat appearance in proper, clean uniform at all times
- Perform regular vehicle maintenance checks and maintain a clean vehicle at all times
- Perform all duties in a safe manner ensuring incident-free operations
- Able to operate Astea handheld device
- Report any incident or accident as soon as possible to the Residential Service Operations Manager/Home Services Project Manager
Our team members enjoy:
- Comprehensive health benefits - Medical, dental, and vision insurance
- Generous 401(k) company match
- Voluntary benefits, including supplemental life, critical illness, accident, and hospital insurance
- Up to 20 days of PTO each year
- Paid Holidays
- Gym reimbursement up to $30/month
- Tuition Reimbursement
- $700 Tool Reimbursement
- The stability of a long-standing, values driven company that invests in your growth