Delivery Operations Manager

Supporting drivers out of our Malvern and Spring City locations.
- 57 Lancaster Ave, Malvern, PA 19355
- 3361 Schuylkill Rd, Spring City, PA 19475

Job Duties

• Manage/Support the overall operations of delivered fuels to meet forecasted results
• Assist with Annual Budget
• Manage required customer interactions in a timely manner
• Build, lead, and maintain a strong team through effective recruiting, selection, training, communications, performance management, and team member development
• Approve or deny fuel discounts and customer credit requests
• Work with competitive urgency to differentiate ourselves from the competition
• Develop residential and commercial price programs
• Assess and drive improvement in productivity metrics
• Safety
• Conduct and document monthly departmental safety meetings with drivers
• Attend quarterly departmental communication meetings
• Promote safe and incident-free operations through effective communication
• Promote, schedule, and/or facilitate training for all team members
• Ensure compliance with all DOT/OSHA regulations
• Individual, Team, and Company Participation
• Schedule ongoing meetings with drivers
• One on One’s with Director of Delivery Ops
• Attend / Participate on weekly L10 Department Meeting
• Attend monthly Team Unity Meeting.
• Special Events Attendance & Support
• Attend monthly PPA meetings

Requirements

• Educational:
• Bachelor’s degree or 3 years Industry experience preferred
• Vocational:
• Previous experience in sales, logistics, driving, marketing, pricing or strategic planning
• Exemplifies and communicates values of initiative, responsibility, caring relationships, integrity, and innovation
• A strong understanding of business management, financial and leadership principals
• Above average decision-making skills within assigned business unit
• Proficient in computer technology including Microsoft Office
• Excellent written, oral, and interpersonal communication skills
• Personal:
• Valid driver’s license
• Access to a motor vehicle and capacity to travel