What are the responsibilities and job description for the Billing Specialist position at Ship OGRE?
Company Description:
Ship OGRE is a service-driven technology company offering a user-friendly, web-based shipping platform supported by a knowledgeable on-demand team of industry experts. Our mission is to empower businesses to optimize their supply chain by simplifying logistics, saving time, and reducing costs. By bridging the gap between shippers and carriers, we help our customers focus on growing their business. Ship OGRE is committed to delivering exceptional service to make shipping more efficient and profitable for all.
Position Summary:
• This role leads different facets of the company’s billing operations, overseeing accurate invoicing, cash application, collections, and carrier payments. A key priority is managing the complexities of LTL (Less-Than-Truckload) billing, including the audit of weight/class changes, accessorial verification, and discrepancy resolution. Working with internal teams and external partners, you will ensure timely billing cycles, proper documentation, and optimized financial workflows to support company growth.
Essential* and Non-Essential Duties / Responsibilities / Decision Making:
Essential and Non-Essential Duties and Responsibilities:
• Process customer invoices accurately and timely based on load documentation.
• Apply customer payments, reconcile remittances, and maintain accurate accounts receivable records.
• Monitor AR aging and assist with collections, including following up on past due balances.
• Review, audit, and process carrier invoices and vendor bills to ensure accuracy and proper approval prior to payment.
• Resolve billing discrepancies, short pays, and disputes by coordinating with customers, carriers, and internal teams.
• Ensure all billing documentation is complete, accurate, and properly recorded in the TMS and accounting systems.
• Assist with weekly carrier payment processing in accordance with company payment terms.
• Maintain organized and accurate financial records to support reporting and audit requirements.
• Support month-end close processes, including reconciliations and reporting tasks.
• Identify and communicate billing or process issues and recommend improvements to increase efficiency and accuracy.
• Provide timely and professional communication with internal teams, customers, and carriers regarding billing matters.
• Perform other billing, AR, and AP duties as assigned to support department operations.
Decision Making Responsibilities:
• Administrative exemption under FLSA: The work duties involve work related to the company’s financial operations, including billing, accounts receivable, and accounts payable, and exercises independent judgement in resolving discrepancies and managing financial processes.
Supervisory Duties:
• Supervisor position (y/n): No
Other Duties as Assigned:
• Please note this job description is not designed to provide a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this position. Job duties may change at any time and without prior notice. New job duties may be added as needed.
Suggested Qualifications, Experience, and Education:
• 4 years of experience in billing, accounts receivable, accounts payable, or related
finance/accounting roles, with at least 2 years of specific LTL (Less-Than-Truckload) experience.
• Experience working in a freight brokerage, logistics, or transportation environment preferred.
• Strong attention to detail with the ability to review financial documents, identify discrepancies, and resolve issues independently.
• Proficiency in accounting systems, TMS platforms, and Microsoft Excel, with the ability to manage multiple tasks and deadlines efficiently.