What are the responsibilities and job description for the Exterior Services Team Lead position at Shine Window Cleaning & Holiday Lighting?
About Us
Shine Window Cleaning & Holiday Lighting is a national franchise dedicated to providing exceptional exterior cleaning services to homeowners and businesses. Our mission is to deliver top-notch services while building strong relationships with our customers and communities.
Job Description
The Exterior Services Team Lead will be responsible for leading a team of exterior cleaning professionals in providing high-quality services to customers. This includes managing daily operations, ensuring customer satisfaction, and maintaining a safe working environment.
Key Responsibilities
- Manage daily operations, including scheduling, equipment maintenance, and inventory management
- Ensure customer satisfaction by resolving any issues or concerns in a timely and professional manner
- Maintain a safe working environment by adhering to company policies and procedures
- Collaborate with other teams to achieve business objectives and improve overall performance
Requirements
- 2 years of experience in exterior cleaning or a related field
- Proven leadership skills and ability to motivate a team
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- High school diploma or equivalent required
