What are the responsibilities and job description for the Property Coordinator position at Shin Yen Retail Property Management?
Property Coordinator - Commercial Retail Real Estate
About Us
Shin Yen Retail Property Management is a leading commercial real estate company with a diverse portfolio of retail properties. We are committed to delivering exceptional property management, leasing, and investment services. As we continue to grow, we are seeking a detail-oriented and highly organized Property Coordinator to support our Property Management Department.
Position Overview
The Property Coordinator will provide essential support to the Property Management team, handling administrative tasks, assisting with tenant and vendor communication, and ensuring smooth daily operations. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Administrative Support
- Assist the Property Management Department with daily tasks, including scheduling, correspondence, and document management.
- Maintain and organize tenant and vendor files to ensure accuracy and accessibility.
- Prepare, issue, and track tenant notices, lease documents, and property reports.
- Assist in preparing property management reports and summaries as needed.
Tenant & Vendor Coordination
- Serve as a point of contact for tenants, addressing inquiries and forwarding concerns to the Property Management Department.
- Assist with tenant move-ins/move-outs, ensuring all necessary documents are processed and recorded.
- Maintain an updated tenant contact list and emergency contact information.
- Coordinate with vendors and contractors to schedule maintenance and repairs as needed.
- Track and update vendor insurance certificates (COIs) for compliance.
- Track and update roof warranties and HVAC maintenance for lease compliance.
Finance & Lease Administration Support
- Assist with processing vendor invoices, ensuring timely payments and accurate record-keeping.
- Support the Property Management Department in monitoring accounts receivable and following up on outstanding tenant payments.
- Generate and distribute aging reports, late fee notices, and rent reminders.
- Input and update lease information in Yardi and other property management systems.
Property Maintenance & Compliance
- Track and coordinate property maintenance requests, ensuring timely resolution.
- Maintain records of property inspections, security reports, and work orders.
- Assist in preparing safety reports and compliance documentation.
- Support annual compliance tasks such as fire drill administration and CAM reconciliations.
- Bachelor’s degree in Business Administration, Real Estate, or a related field
- Preferred 2 years of commercial property administrative experience (experience in property management or real estate preferred).
- Strong proficiency in Google Workspace (Meet, Chat, Gmail, Docs, Sheets) and project management software like Monday.
- Excellent organizational and multitasking skills with strong attention to detail.
- Strong communication and customer service skills to interact with tenants, vendors, and internal teams.
- Ability to work independently while managing multiple priorities in a fast-paced environment.
- Experience with Yardi or other property management software is a plus.
Job Type: Full Time
Pay: $50,000 - $55,000
Schedule:
- Monday to Friday
- 8:30 am - 5:30 am
- No weekends
Work Location: In person
Salary : $50,000 - $55,000