What are the responsibilities and job description for the Receptionist position at Shik Innovation Group?
About Us
At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.
Position Overview
The Receptionist serves as the first point of contact for visitors and clients, providing professional customer service and supporting daily front desk operations.
Key Responsibilities
Greet and assist visitors, clients, and staff in a professional manner
Answer and direct incoming phone calls and emails
Manage appointments, scheduling, and check-ins
Maintain a clean, organized, and welcoming reception area
Perform data entry, filing, and document management
Handle incoming and outgoing mail and deliveries
Provide general administrative support to the office
Qualifications
Strong verbal and written communication skills
Professional demeanor and customer-focused attitude
Excellent organizational and multitasking abilities
Basic computer proficiency (Microsoft Office or similar tools)
Attention to detail and reliability
Ability to work in a fast-paced environment
Team-oriented mindset
Previous receptionist or administrative experience is a plus but not required
Benefits
Paid training
Opportunities for advancement
Supportive team environment
Hands-on experience in office administration