Clinical Liaison

ShiftMed is the leading and fastest-growing nursing jobs platform in the U.S. with a mission to revolutionize the nurse staffing business. We leverage our technology to empower healthcare professionals to take control of their schedules. Our app enables them to connect directly with facilities to find the best opportunities that fit their needs while earning approximately 20% higher than the industry average.

As our RN Clinical Liaison, you'll be ShiftMed's dedicated on-site clinical representative at our health system partner in Madison, Wisconsin. You'll make sure ShiftMed nurses have the access, orientation, training, relationships, and support they need to succeed, working closely with clinicians, nursing leadership, unit managers, preceptors, and educators. We're looking for an experienced RN who understands hospital operations, builds trust with frontline nurses and leaders alike, and enjoys helping nurses thrive in new clinical environments. If this sounds like you, please apply today – we can’t wait to meet you!

Who we are:

• Our Mission is to easily and efficiently connect health systems and healthcare providers with an authentic community of qualified, empowered healthcare professionals to ensure favorable patient outcomes.

In the news:

• Featured on NBC’s Today Show!
• Recognized on Inc. 5000 fastest growing company list and Deloitte Technology Fast 500™
• ShiftMed has been featured in media outlets such as, USA Today, Yahoo! News, Huffington Post’s Thrive Global, Fortune, Nasdaq TradeTalks, Skilled Nursing News, Modern Healthcare, Becker’s Hospital Review and Home Health Care News

ShiftMed Setting a New Standard:

• 450,000 (and counting!) w2 credentialed workers
• Over 12,000,000 hours of care delivered
• 178 markets across 34 states nationwide (and growing!)
• $150 Million 2024 Year to Date cost savings for our clients
• Exclusive Uber Health Partnership, breaking the transportation barrier for healthcare professionals

About your role:

• Serve as the primary on-site resource for ShiftMed clinicians from onboarding through their ongoing assignments
• Help clinicians complete badging, system access, provisioning, and other facility onboarding requirements
• Lead or coordinate facility tours, orientation, and preceptor shifts so clinicians are ready for their first shifts
• Identify clinicians who are delayed in starting and resolve the barriers keeping them from being shift-ready
• Coordinate ongoing compliance and help clinicians access learning management systems, education modules, MFA, and clinical technology
• Communicate changes in facility policies, workflows, and education requirements to clinicians and internal teams
• Round regularly on units and meet with unit managers, nursing leaders, and educators to support clinicians and strengthen the partnership
• Build strong connections between ShiftMed clinicians and full-time facility staff, and support new clinicians through their first shifts
• Follow up with clinicians after orientation and early shifts to catch challenges early and improve engagement and retention
• Maintain an on-site office where ShiftMed clinicians can get support, five days a week
• Escalate operational, clinical, compliance, and access issues to the right ShiftMed and facility leaders, and recommend process improvements
• Share regular updates with ShiftMed leadership on trends, risks, clinician feedback, and opportunities to grow the partnership

Requirements and Skills:

• Active Wisconsin Registered Nurse (RN) license, or the ability to obtain one
• 3 years of clinical nursing experience, preferably in an acute-care hospital
• Strong understanding of hospital nursing operations, orientation, clinical workflows, and professional nursing standards
• Excellent relationship-building skills with frontline clinicians, unit managers, and nursing leadership
• Strong organizational skills, with the ability to coordinate multiple clinicians, orientations, and priorities at once
• Comfortable identifying problems, developing solutions, and escalating issues when needed
• Strong written and verbal communication skills
• This role is on-site five days a week (Monday–Friday) in Madison, Wisconsin, with occasional travel to other partner facilities in Wisconsin as the program grows

Preferred:

• Bachelor of Science in Nursing (BSN)
• Prior experience as a Clinical Liaison, Nurse Educator, Clinical Coordinator, Nurse Manager, House Supervisor, or similar role
• Experience onboarding, precepting, mentoring, or educating nurses
• Experience with float pools, PRN or agency clinicians, or flexible workforce programs
• Familiarity with hospital credentialing, learning management systems, and workforce management systems

What you’ll love:

• Competitive base salary of $86,000–$92,000
• Comprehensive health insurance offerings
• Generous PTO
• 401(k) with company match – up to 3% and eligibility is 1-year of service and 1,000 hours worked
• Company-sponsored life insurance and short-term disability
• Company-provided laptop
• Tremendous growth opportunities to be with a thriving young company disrupting the HealthTech space
• Monday–Friday schedule with no weekend shifts

When you join our company, you’re not just accepting a job. You are making a career move.

ShiftMed is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of employment visa at this time.

Pay: $86,000.00 - $92,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $86,000 - $92,000