Demo

Sales Operations Analyst

ShiftClicks
Rochester, NY Full Time
POSTED ON 10/19/2026
AVAILABLE BEFORE 11/17/2026
Pay Range$35.00hr - $40.00hr

Job Overview

Partners with field sales managers to drive continued business and meet customer needs. Conducts analysis of customer requirements, ensuring the organization is able to meet customer needs with products, support and timeframes. Serves as the point of contact for Sales, Dealers and Customers for technical and logistical support. Provides quotes, responses and proformas on Requests for Proposals (RFQs) for future business opportunities; assists with large proposals. Interfaces and coordinates with B&P, ILS, Systems Engineering, Program Management, Sales Finance, Contracts & Product Management to generate cost estimates, create work breakdown structures, prepare cost and price review material, provide proposal text, and create proformas. Assists Sales Managers in analysis and presentation of current sales activities forecasts, order status/issues/progress, equipment details and future opportunities. Manages prospect database. Onsite collaboration is essential. Heavy cross functional interaction with Sales, Program Management, Engineering, Contracts, Finance, and Product Management.

Work Environment

Fast paced, customer focused sales operations environment for international customers.

Must- Haves (Hard Skills)

  • Sales support or sales operations experience.
  • Strong analytical and critical thinking ability.
  • Proficiency in Excel.
  • Ability to interpret customer requirements and translate them into actionable tasks.
  • Experience working cross functionally with technical and business teams.

Nice-To- Haves (Hard Skills)

  • International customer-facing experience.
  • Experienced professional with proficient knowledge of job area and practical knowledge of project management.
  • May manage projects or processes with general supervision.
  • Communicates with contacts inside and outside of own department to explain and interpret operational processes, practices, and procedures.
  • Recommends enhancements to systems and processes.
  • Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.
  • Degree/Certification

Requirements

Bachelor's degree.

Benefits

Our

Benefits Include

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Disclaimer

  • Benefits eligibility, accrual rates
  • Usage limits may vary based on employment status
  • Length of service
  • Work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend
  • Terminate any benefit plans at any time in accordance with applicable laws

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Salary : $35 - $40

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