What are the responsibilities and job description for the Senior Workday Reporting & Analytics Analyst position at shift4?
Overview
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Shifft4 is expanding globally and we are adding to our teams, seeking a Senior Workday Reporting & Analytics Analyst to drive the design, development, optimization, and delivery of Workday reports, dashboards, and analytics solutions that empower data-driven decision-making across the organization. This role will be a technical expert in Workday reporting capabilities, including calculated fields and Workday Prism Analytics, and will collaborate closely with HR, IT, and cross-functional partners to translate business needs into scalable reporting solutions. This individual will be central to advancing self-service reporting, improving data quality, and enabling HR and business leaders with actionable insights.
This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL / Center Valley, PA / Atlanta, GA
Key Responsibilities
- Design, build, test, and maintain Workday reports using standard and advanced reporting tools (Matrix, Composite, Trending, etc.) and calculated fields to meet operational and strategic needs.
- Develop and optimize Workday dashboards, Discovery Boards, and visual analytics that support managers, HR partners, and leadership.
- Lead requirements gathering with HR stakeholders, translating business needs into efficient, scalable reporting solutions.
- Build and maintain Workday Prism data models that integrate multiple sources and enhance reporting capability.
- Troubleshoot, analyze, and resolve issues with existing reports and dashboards, ensuring data integrity and performance.
- Partner with HR, IT, Finance, and other teams to surface analytics needs, prioritize deliverables, and support data governance.
- Support testing, validation, and enhancement activities for Workday releases and new module rollouts.
- Document reporting logic, data models, user guides, and best practices; create job aids and training materials to increase self-service adoption.
- Assist in defining reporting standards and governance frameworks to ensure consistency across the enterprise.
- Collaborate on HR process improvement, identifying opportunities to automate manual tasks and improve data flows.
Required Qualifications
- Bachelor’s degree in Information Systems, HRIS, Data Analytics, Business, or related field (or equivalent experience).
- 5 years of experience in Workday reporting and analytics, including hands-on design of complex reports and dashboards.
- Proficiency in Workday reporting tools, including advanced reporting and calculated fields.
- Strong analytical, problem-solving, and detail-oriented skills.
- Excellent communication skills in English, including the ability to explain technical concepts to non-technical audiences.
- Proven ability to manage multiple priorities and deliver projects on time.
Preferred Qualifications
- Workday Certification(s), especially in Reporting or Prism.
- Experience working with Workday Prism Analytics and multi-source data models.
- Experience with HR data governance, KPI definition, and reporting standards.
- Familiarity with Workday Security roles and access structures.
- Prior experience in HR/People Analytics context or large global organizations.
Core Competencies
- Technical Mastery: Deep understanding of Workday reporting capabilities and data structures.
- Analytical Acumen: Ability to interpret complex datasets and build meaningful insights.
- Collaborative Execution: Works cross-functionally to deliver practical solutions.
- Business Impact Focus: Oriented toward delivering operational and strategic value through reporting and optimization.
What You’ll Do Now and Grow Into
The Senior Workday Reporting & Analytics Analyst will be a core member of the HR Analytics department, advancing our reporting maturity, expanding self-service capabilities, and enabling leaders with timely, accurate insight. Over time, this role will help define reporting best practices, drive process efficiency, and contribute to strategic workforce analytics initiatives that shape decision-making across the company.
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.