What are the responsibilities and job description for the Legal Support Administrator, Associate position at shift4?
Overview
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
The Legal Support Administrator I provides critical administrative and operational support to the Legal Department, ensuring compliance, accuracy, and efficiency in all legal processes. This role is responsible for managing legal documentation, supporting case preparation, coordinating with internal and external stakeholders, and maintaining organized, detailed records. By delivering exceptional service and demonstrating strong problem-solving skills, the Legal Support Administrator I enables the Legal Department to operate effectively in a fast-paced, high-demand environment.
Responsibilities:
● Deliver exceptional service in all interactions with merchants, attorneys, sales partners, and internal staff.
● Resolve POS inactivity issues while monitoring assigned accounts and providing timely updates.
● Respond to inquiries via calls, email, and ticketing systems to diagnose and resolve issues.
● Process and track UCC lien/levy requests, bankruptcy filings, and related matters in collaboration with Risk and Accounting teams.
● Support legal casework by drafting, proofreading, and maintaining litigation documents, subpoenas, and agreements.
● Conduct legal research under guidance from the Legal Department to support case preparation.
● Track and manage case deadlines, reminders, and follow-ups to ensure compliance and timely action.
● Assist in developing and refining department policies and procedures to improve operational efficiency.
● Adapt to shifting priorities and provide support outside of standard hours when necessary.
Qualifications:
● Bachelor’s degree in Legal Studies, Business, or related field preferred.
● Proven ability to work independently and manage multiple priorities simultaneously.
● Strong organizational skills with exceptional attention to detail.
● Excellent written and verbal communication abilities.
● Experience supporting legal operations, risk management, or related functions a plus.
● Ability to remain professional and composed when de-escalating complex or sensitive situations.
● Flexible and adaptable in responding to urgent needs in a fast-paced environment.
● Bilingual skills a plus but not required.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.