What are the responsibilities and job description for the Order Fulfillment Specialist position at Shift4 Payments, LLC?
ESSENTIAL DUTIES AND RESPONSIBILITIES
Work with Sales Order Entry team to ensure accuracy of required information prior to entering approved sales orders in NetSuite.
Creates customer profile in NetSuite ensuring that all required fields are entered. Identify parent company relationship as entered in the CRM
Track signed documents and related records for proper documentation
Review sales order fulfillments for correctness and completeness in preparation for billing
Collaborates with the hardware billing team. Investigates issues and offer recommendation for resolution
Review shipments made by the operations team, and along with the shipping specialist assist with entering serial numbers and tracking numbers
Assist with shipping when necessary, peak times or act as a backup when required
Assist with periodic inventory counts and audits as needed
Assist with customer lab unit sales order creation and billing setup.
Work on special projects as required
2 year degree in Accounting or related discipline a plus but not required, or currently working towards an undergraduate or associate degree accepted
Experience with Microsoft Office ( Outlook, Excel) required
Experience with NetSuite financial application and Dynamics CRM a plus
This position requires working with the operations configuration team and the shipping team. May require lifting up to 15-20 pounds.