What are the responsibilities and job description for the Psychiatric Receptionist position at SHIFA THERAPEUTICS LLC?
Psychiatric Receptionist- evenings and weekend part-time
Shifa Therapeutics LLC, a psychiatric office setting, is currently seeking a part-time candidate for Front Office Receptionist. We are a fast paced, rapidly growing psychiatric practice looking for a highly motivated employee with the ability to multi-task. Previous experience as a front desk receptionist is preferred. These positions include but are not limited to answering phone calls and returning voicemails for clients receiving psychiatric medication services, updating client's records, handling correspondence, scheduling appointments for prescribers, and completing documentation in a timely manner. The primary function of this position will be to greet patients, acquire and enter demographic and insurance information into the computer, schedule appointments, check out duties including collection of copay and balances Also, any miscellaneous duties related to the handling of confidential medical records. This position requires an individual with excellent communication skills, a warm caring attitude, and the ability to work well as a team.
Each Psychiatric Receptionist should be self-motivated with a desire to help others, and they need a strong set of skills and qualifications to successfully handle their job duties in a psychiatric office setting. Some of their most essential skills include:
- Customer service skills and telephone etiquette. Excellent verbal and written communication skills. Empathy and compassion and support to patients.
- Familiarity with medical terms and technology.
-Understanding of law and ethics pertaining to medical practices. Ability to handle confidential and sensitive information. Basic accounting and math skills, string computer, data entry, and office skills.
- Knowledge of modern office equipment and procedures. Previous EMR experience preferred.
- Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds.
-Ability to handle confidential and sensitive information.
-Attention to detail and problem-solving skills
- Understanding of when to escalate calls to physicians/business manager/supervisor.
-Ability to work quickly and multi-task
-Ability to exercise good judgment
Minimum: High School diploma and behavioral healthcare experience preferred.
Schedule: Monday-Thursday 4:00pm to 7:00pm and Saturdays 8:30am-3:00pm
WORK LOCATION: 201 HOUSTON STREET, SUITE 200A, BATAVIA IL 60510
PLEASE CONTACT KHRISTY WILSON AT 630-397.8347 OR kwilson@shifatherapeuticsllc.com