Storage Manager

Job Title: Facility Manager, Stonewall location - 1793 US-171, Stonewall, LA 71078
Hours: Monday - Friday, 9 AM - 5 PM
Job Salary and Benefits: $15/hr - $16/hr, based on experience
Supervisor: Director of Field Operations & Revenue

Company Summary: Shield Storage Centers is locally owned and operated, with facilities in Shreveport, Bossier City, Haughton, Minden, and Stonewall. We help people by providing a clean and safe space to store their things. Every employee is charged to exemplify our core values: Optimistic, Humbly Confident, Takes Initiative, Do It the Right Way, and Coachable.

Job Summary: The Facility Manager manages the day-to-day operations of the storage facility including actively working to increase occupancy and ensuring the property meets company standards at all times.

Duties and Responsibilities

• Oversee all occupancy activity for the facility, serve as the first line of contact for tenants via phone, email, and/or text message.
• Competently communicate current rates and promotions, rental terms and conditions.
• Effectively utilize facility computer software for transactions, tenant data and correspondence.This includes preparation of leases for all new tenants and maintenance of existing leases.
• Regularly contacting tenants regarding past due accounts, auction notification, and unit usage concerns.
• Open and close the office daily.
• Document daily operation activity such as deposits, tenant interaction logs, tenant move-ins, lead generation, incident reports, and all other activities related to the facility.
• Monitor the condition of the facility by walking the property regularly and report any maintenance needs. This also includes checking locks, cleaning units as needed, and the exterior area and grounds.
• Regularly download and review occupancy reports of your facility.
• Carry out marketing projects for your facility, as assigned.

Skills and Competencies

• Skill in interacting with the public and providing excellent customer service.
• Treat all customers with courtesy and professionalism, listening patiently to all concerns.
• Ability to learn and consistently apply company policy and procedure including sales scripts.
• Confidence to work with minimum direct supervision.

Qualifications and Requirements

• Professional presentation and appearance.
• Able to perform light maintenance and regular clean-up tasks.
• Familiarity with computer software programs.
• Ability to withstand prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at a time.
• Valid Driver’s license or State-issued ID.
• Occasional travel to other facility locations and attendance at manager’s meetings is required.

Pay: $15.00 - $16.00 per hour

Expected hours: 35.0 – 40.0 per week

Work Location: In person

Salary : $15 - $16