What are the responsibilities and job description for the Tech Writer position at Shield Consulting Solutions, Inc.?
- Active TS/SCI w/Polygraph REQUIRED** Please do not apply if you do not currently possess this level of clearance.
Basic Requirements
- 6 years of experience as a Tech Writer
- Bachelor’s degree in a technical discipline
- 4 additional years of experience as a Tech Writer may be substituted for a degree
- Originating technical defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems.
- Acting as a liaison between the customer and other teams to help define or update technical documentation. Teams include Configuration Management, Engineering, Project Management, Deployment/Installations, and IT Equipment Space Management and Operations.
- Interpreting engineering and maintenance drawings and operational procedures to understand and blend large quantities of computer-related information into various documentation.
- Researching and gathering highly technical subject matter, organizing information from multiple sources, and expressing technical information in written form that is comprehensible to a wide audience of readers.
- Testing and applying concepts for accuracy within the development environment, and making necessary changes or updates as needed.
- Preparing and maintaining operations documentation and technical publications within the customer repository (i.e., SharePoint/Confluence).
- Maintaining proficiency in proper grammatical rules for effective communication in both written and spoken forms.
- Microsoft Office Tools (specifically Outlook, Excel, Powerpoint, Visio, Word)
- Experience or knowledge with ServiceNOW and/or JIRA or similar ticketing/tracking databases
Excellent benefits package including 25 days PTO, 11 paid holidays, 100% employer-paid healthcare for employees and dependents – available day 1, 8% 401(k) employer match – immediate vesting.
Disclaimer: The salary range provided is an estimate based on current market conditions and may be adjusted based on factors such as experience, skills, and qualifications. The final salary offer will be determined after a thorough review of the candidate's background and alignment with the role. Please note that this range is subject to change and should be considered as a guideline rather than a definitive figure.
Shield Consulting Solutions is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This is a full time position
