What are the responsibilities and job description for the Sales Trainer – GTM & Technical position at SHI International Corp.?
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy
The Sales Trainer’s purpose is to support Sales teams through all sales development and execution efforts. While this is a general Sales Trainer role, the position will have a strong focus on Go-to-Market, SHI Solutions, and technical sales enablement across all sales segments.
This role is responsible for supporting onboarding of new sales hires and driving ongoing education to help Sales teams achieve performance targets and strategic initiatives. The Sales Trainer will help design and deliver training programs and learning content focused on sales execution, technology acumen, and Go-to-Market strategies. Additionally, the Trainer will provide continuous feedback and insights to Sales leadership to identify opportunities to improve sales performance and outcomes.
Given the Go-to-Market and Solution Pillar focus, the ideal candidate will have experience in technical sales or technical sales enablement. At a minimum, candidates must demonstrate confidence and comfort delivering training on more technical topics, including Data Center, Security, Networking, AI, End‑User Devices, Cloud, and Services. Experience in IT industry pre‑sales or sales training environments is strongly preferred.
Role Description
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
The Sales Trainer’s purpose is to support Sales teams through all sales development and execution efforts. While this is a general Sales Trainer role, the position will have a strong focus on Go-to-Market, SHI Solutions, and technical sales enablement across all sales segments.
This role is responsible for supporting onboarding of new sales hires and driving ongoing education to help Sales teams achieve performance targets and strategic initiatives. The Sales Trainer will help design and deliver training programs and learning content focused on sales execution, technology acumen, and Go-to-Market strategies. Additionally, the Trainer will provide continuous feedback and insights to Sales leadership to identify opportunities to improve sales performance and outcomes.
Given the Go-to-Market and Solution Pillar focus, the ideal candidate will have experience in technical sales or technical sales enablement. At a minimum, candidates must demonstrate confidence and comfort delivering training on more technical topics, including Data Center, Security, Networking, AI, End‑User Devices, Cloud, and Services. Experience in IT industry pre‑sales or sales training environments is strongly preferred.
Role Description
- Create, collaborate on, and present learning content specific to SHI solutions and capabilities, as well as technology acumen, to Sales teams
- Assist with communication to Sales around training schedules and support calendar invitations for live trainings as needed
- Facilitate learning using a variety of delivery methods, including classroom, virtual, and blended learning
- Organize and maintain sales enablement content in platforms such as SHI Learn, Microsoft Teams, and internal SharePoint sites
- Support virtual training technologies and gamification, including Q&A, participation tracking, and reporting
- Identify ways to enhance learning effectiveness and continuously improve training content and delivery
- Conduct knowledge assessments and learning surveys for Sales teams
- Provide ongoing feedback to Sales leadership to improve performance and achievement of sales targets
- Build and maintain key relationships with sales leaders, technical resources, and strategic vendor partners
- Training: Ownership of complex training initiatives; ability to collaborate and drive results
- Communication: Ability to communicate complex ideas to diverse audiences and mentor others
- Motivating Others: Foster a positive, engaging learning environment
- Presenting: Strong use of visual aids, storytelling, and engagement techniques
- Interpersonal Skills: Build relationships, influence others, and resolve challenges effectively
- Adaptability: Support teams through change and new directions
- Customer‑Centric Mindset: Align learning initiatives with customer needs and feedback
- Analytical Thinking: Use analysis to solve complex problems and communicate insights
- Creativity: Apply creative approaches to learning challenges
- Continuous Improvement: Identify opportunities for improvement and drive change
- Excellent organizational and time management skills - Intermediate
- Exceptional listening skills - Intermediate
- Ability to communicate company value proposition and sales methodology - Intermediate
- Ability to work effectively across all organizational levels - Intermediate
- Ability to distill complex information into concise, relevant content - Intermediate
- Ability to work independently and collaboratively - Intermediate
- Ownership of content development and continuous improvement - Intermediate
- Ability to build relationships with guest speakers - Intermediate
- Strong initiative, positive attitude, and team‑oriented mindset - Intermediate
- Completed Bachelor’s degree
- 5 years of experience in Sales, IT pre‑sales, or Sales Enablement (or a combination)
- Experience with classroom management preferred
- Experience with content creation preferred
- Ability to travel up to 10% to approved conferences or Field Sales Offices
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Salary : $80,000 - $125,000