IT Administrator

IT Administrator

CA | GA | NY | CR

About Sherwood Design Engineers

Sherwood is a civil and environmental engineering firm that is committed to investing in and embracing people, communities and the environment.

Our team has delivered net zero energy and net zero carbon systems, net positive water systems, resilient coastlines, natural resource protection, green streets, living roofs and more for thousands of clients in the region and across the globe. We specialize in sustainable infrastructure, water management strategies, green building design, and systems based solutions for infrastructure and landscapes. Our focus is on the conservation and management of the consumption of all site resources — carbon, energy, water, and waste. We’ve worked on over thirty award-winning projects, and our work has been published locally and internationally.

Founded in 2003, our award-winning projects include Hudson Yards in New York (the largest private real estate development in U.S. history), San Francisco Better Streets Plan, Greater New Orleans Urban Water Plan, and revitalization of the iconic waterfront Brooklyn Bridge Park.

Our mission is to engineer an environmentally and socially regenerative planet. Will you join us?

INFORMATION TECHNOLOGY (IT) ADMINISTRATOR

We have an immediate need for an exempt, full-time IT Administrator to work at our San Francisco headquarters, Napa, or Petaluma. The IT Administrator will assist with various IT duties under the direction of the Director of Technology and must be able to support all staff, regional offices, subtenants, studios, and subsidiaries. 

Essential Functions:

• Oversee the provisioning and deployment strategy of laptop and IT peripheral assets across all company locations to ensure operational readiness and standardization.
• Manage the end-to-end lifecycle of laptop and IT peripheral hardware configuration and issuance for all staff members and remote sites, ensuring compliance with company security policies.
• Utilize specialized technical knowledge to diagnose, analyze, and resolve complex, high-impact technical issues, often requiring independent judgment and advanced problem-solving techniques. 
• Oversee IT Onboarding and Offboarding procedures, ensuring the security, compliance, and efficiency of user access and asset management.
• Serve as a subject matter expert for enterprise-level peripherals and conferencing solutions, advising staff on advanced features and developing user training and best practices
• Manage in-person organization, inventory management, and secure storage of IT equipment and supplies, including making purchasing recommendations and documenting asset lifecycle
• Execute the technical logistics of all desk and office relocations, ensuring minimal disruption to operations and optimal setup of the network and computing infrastructure.
• Assist with the development of standard operating procedures
• Perform proactive routine maintenance and system checks
• Create and organize IT documentation
• Assist staff with use of Printers, Plotters and Scanners
• Assist staff with remote conferencing solutions
• Assist with access control system, alarm system, and video monitoring solutions
• Other duties as assigned 

Job Qualifications:

• Maintain confidentiality and security of sensitive company and client information
• Works well and communicates effectively with others
• Operate a wide variety of computer hardware and software as well as standard office equipment and quickly learn the use of new technologies and applications 
• Ability to analyze and solve problems
• Ability to read, interpret and collect technical documents
• Ability to prepare reports, correspondence and memos
• Maintains accurate and complete records
• Works independently under general supervision, uses initiative and good business judgment
• Ability to plan, organize, and prioritize, multi-task and use time effectively
• Ability to read and interpret written information, and follow instructions
• Ability to perform in a high pressure, quick and dynamic environment
• Must clear a background check
• Ability to travel once or twice a month

Skills and Experience:

• Bachelor’s degree and minimum 2 years working IT experience or 5 years of experience in the IT industry
• Must possess excellent written and verbal communication skills
• Working knowledge of Windows and Mac operating systems
• Working knowledge of Microsoft applications (Word, Excel, Access, Visio)
• Working knowledge of Google Workspace Administration

Skills and Experience Preferred:

OS

• Windows 10 & 11
• Windows Server 2016
• Active Directory management
• MacOS 15 Sequoia

Networking

• TCP/IP Networking
• Beginner Firewall management

Software

• Installing and configuring named-user and network licensing
• Working knowledge of remote monitoring and management solutions

Programming

• PowerShell
• Microsoft VBScript

Work Environment: 

• Open office-noise level in the workspace is generally moderate
• Travel by flight and/or vehicle to remote offices
   

Physical Demands:

• Frequently required to sit and use a computer
• Regularly required talk and hear, and stand and walk 
• Must be able to occasionally lift and/or move up to 50 lbs.

What We Offer

• Own a part of the firm with ESOP eligibility after one year
• Flexible working - with every other Friday off
• Competitive Health plans, including PPO and HMO options, Dental and Vision plans
• Learning and Development stipend to use as you see fit
• Generous PTO and 8 paid holidays
• Automatic 401k enrollment
• Fun team events, lunches and happy hours to get to know colleagues outside of work
• A tangible opportunity to truly help the environment!

Compensation

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Sherwood Design Engineers, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,000 to $135,000 The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.