What are the responsibilities and job description for the Hotel Night Auditor position at Sheraton Sonoma County - Petaluma?
Job Summary
Sheraton Sonoma County - Petaluma is currently seeking an experienced Night Auditor in our Front Desk office.
This is a part-time position and the hours include the audit shifts for weekends and possibly weekdays. During the audit shifts, the Night Auditor position is responsible for performing the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. During the daytime shift, the Front Desk Agent position is responsible for registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
Responsibilities and Duties
- Perform all audit procedures as set forth by the Hotel and company, during the audit shift.
- Verify the status of all wake-up call requests and ensure they are properly handled.
- Balance all cash receipts and work performed during the audit shift.
- Prepare the front office for the morning shift and reset day's business.
- Provide accurate and timely financial report on the hotel’s operational performance for the day.
- Other duties as assigned.
Qualifications and Skills
- Previous hotel-related experience preferred.
- Ability to communicate with public, hotel staff, and management in a professional manner.
- Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
- Ability to learn safety, emergency, and accident prevention policies and procedures.
- Skilled in the use of front office equipment. Previous Property Management system experience especially with Lightspeed is preferred.
- knowledge of proper telephone etiquette.
- Ability to work a flexible schedule, including weekends and holiday.
Benefits
- Offer subsidized benefits
- This is a union position
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20