What are the responsibilities and job description for the Event Manager position at Sheraton San Diego?
Why work for The Sheraton San Diego Resort?
If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience – Sheraton San Diego Resort is a fit for you! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay, and our associates love to work!
Sheraton San Diego Resort is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a complete benefits package; medical, dental, vision, and life insurance, paid time off, retirement plan, employee discounts, employee assistance program, and complimentary meals are provided.
Summary of Role
The Event Manager will be responsible for servicing groups and nurturing existing accounts to support all qualified group business to achieve and exceed hotel service and revenue goals. The Event Manager will execute all convention service-related activities while building strong, trusting, long-lasting client and peer relationships. This is a hands-on leadership position that must ensure the execution of guest expectations for meetings and events.
The salary range for this position is: $70,000 to 80,000 annually. This position is bonus eligible.
Essential Job Duties:
- Responsible for delivering exceptional events in line with Sheraton brand standards
- Responsible for working directly with the respective operations teams and client to ensure a seamless execution of meetings and events
- Responsible for the execution of all aspects of event planning including coordination from the signing of a group contract forward, VIP needs, amenities, group resumes and BEOs
- Establish client relationships and maintain existing relationships to maximize revenue
- Create and present promotional enhancement and up-sell strategies to impact need and/or seasonal periods
- Execute and support the operational aspects of business booked. Transfer accurate, complete, and timely information to the hotel operations teams in accordance with hotel and brand standards
- Effectively resolve guest issues that arise as a result of the sales process. Bring issues to the attention of the property and sales leadership team as appropriate
- Ensure maximization of room and meeting space, revenues, and profits while delivering a quality product
- Serves as a role model to demonstrate appropriate behaviors
- Fosters open channels of communication between all employees
- Follow all additional duties as assigned by management
Job Requirements:
- Previous hotel experience managing large high profile convention groups
- Must possess excellent communication, follow-up, and organizational skills
- Sets high personal performance standards and enjoys keeping track of individual and team progress towards goals
- Must be proactive and have a creative, positive, and focused approach
- Strong leadership skills and the ability to apply them in a dynamic environment
- Work cohesively with co-workers and all departments as part of a team
- Must be able to stand for long periods of time
All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: human.resources@sheratonsandiegohotel.com.
Sheraton San Diego Resort is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.
Salary : $70,000 - $80,000