Catering & Restaurant Sales Manager

Why work for The Sheraton San Diego Hotel?

Situated along the stunning harbor of San Diego Bay, the Sheraton San Diego Resort & Marina offers a blend of relaxed coastal elegance and elevated hospitality. With panoramic waterfront views, over 130,000 sq. ft. of flexible event space, and four newly renovated restaurant venues, our resort is dedicated to creating exceptional experiences for meetings, celebrations, and dining.

We are seeking a dynamic Catering & Restaurant Sales Manager to drive sales for small-market catering events (up to 49 guests) and restaurant venue bookings for private events up to 200 guests.

Work Hours

• Full-Time and On-Site
• Scheduling may include holidays, nights, and weekends depending on business needs.

Salary rage is $75K - $80K per year based on experience

This position is eligible for a performance-based incentive plan

Job Requirements

• Proven hospitality sales experience with strengths in relationship building, needs assessment, closing business, and long-term client management.
• Ability to quickly recognize client goals, priorities, and buying criteria.
• Creative and polished approach to crafting proposals and conducting memorable site inspections.
• Exceptional written and verbal communication skills.
• Highly organized with strong follow-up and time-management abilities.
• Positive, solution-oriented mindset with a proactive approach to driving results.
• Ability to work collaboratively with all hotel departments.
• Strong computer literacy, including proficiency in Microsoft Office.
• Ability to prepare professional reports and presentations.
• Strong analytical, decision-making, and problem-solving skills.
• Commitment to high guest service standards and hospitality excellence.
• Leadership qualities and the ability to thrive in a dynamic, team-focused environment.
• Ability to stand and walk for extended periods of time.
• Ability to push, pull and lift up to 40lbs regularly

Essential job duties, responsibilities, and assignments

• Generate catering and restaurant venue revenue aligned with property business goals.
• Proactively sell private dining and restaurant event spaces for groups up to 200 guests.
• Achieve or exceed individual and hotel revenue goals for catering and restaurant bookings.
• Identify and pursue new business through phone outreach, outside sales calls, networking, digital prospecting, community involvement, and strategic partnerships.
• Develop and maintain detailed sales action plans that reflect market trends and property goals.
• Prepare creative proposals, lead high-impact site tours, and implement competitive sales strategies to secure business.
• Partner with Sales, Events, Culinary, and Operations teams to ensure seamless guest experiences and exceptional event execution.
• Prepare accurate revenue forecasts and manage contract minimums, attrition, and cancellation timelines.
• Ensure timely and complete transfer of booking details to the Events team, following all hotel and brand standards.
• Address and resolve guest concerns that arise during the sales process promptly and professionally.
• Serve as a role model for hospitality excellence, teamwork, and communication.
• Promote open communication across departments and support a positive workplace culture.
• Participate in performance feedback processes and contribute to team development.
• Execute additional duties as assigned by management.

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: human.resources@sheratonsandiegohotel.com. 

Sheraton San Diego Resort is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free

Salary : $75 - $80