What are the responsibilities and job description for the Front Desk Clerk position at Sheraton Nashua?
The opportunity
Delaware North Gaming is hiring a full-time or part-time Front Desk Clerk to join our team at The Sheraton in Nashua, New Hampshire. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key.
Pay
$18.00 – $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed.
- Manage cash and credit card transactions while keeping accurate paperwork.
- Resolve small guest issues immediately, delivering items to guests as needed.
- Monitor and balance the daily figures, post room and tax charges on guest accounts.
More about you
- Must be 18 years of age or older.
- No high school diploma or GED required.
- Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial.
- Ability to multitask, function in a professional manner under pressure from guests and supervisors.
Physical requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts.
Shift details
Days
Evenings
Holidays
Overnight
Source: Casino Careers
Salary : $18