What are the responsibilities and job description for the Housekeeper position at Sheraton Maui Resort & Spa?
Company Description
Sheraton Maui Resort & Spa is an oceanfront retreat spanning 23 acres on the stunning shores of Kā'anapali Beach, home to the legendary Pu'u Keka'a (Black Rock). Renowned for its signature nightly lele kawa (cliff diving) ritual, the resort offers guests a unique combination of cultural experiences, luxurious spa treatments, oceanfront adventures, and scenic views of Molokai and Lanai. With 83% of its rooms featuring breathtaking ocean views, the resort provides an unparalleled setting to experience the beauty and tranquility of Maui. Sheraton Maui Resort & Spa embodies the ultimate Kā'anapali lifestyle, offering a truly unforgettable getaway.
Role Description
This is a full-time on-site role for a Housekeeper at Sheraton Maui Resort & Spa, located in Kahului, HI. The Housekeeper will be responsible for maintaining the cleanliness and presentation of guest rooms and public areas, restocking amenities, assisting with laundry services, and ensuring compliance with cleanliness standards. The role will also include attending to guest requests promptly and ensuring their comfort during their stay.
Qualifications
- Proficiency in Laundry tasks including washing, drying, and folding linens and other items
- Strong Communication and Customer Service skills with the ability to interact professionally with guests and team members
- Highly developed Organization Skills to manage and prioritize tasks efficiently
- Experience or willingness to participate in Training programs for housekeeping procedures and safety protocols
- Attention to detail and commitment to maintaining high cleanliness standards
- Ability to work in a physically demanding role, including lifting and standing for extended periods
- Knowledge of cleaning equipment and chemicals is a plus
- High school diploma or equivalent preferred