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Administrative Assistant, Supported Employment - Gaithersburg, MD

Sheppard Pratt
Gaithersburg, MD Full Time
POSTED ON 1/12/2026
AVAILABLE BEFORE 3/12/2026

Supported Employment services are designed to help individuals with varying disabilities gain and maintain meaningful employment. Our team helps by identifying client work interests and basic skills required, along with providing on the jobsite training and ongoing support.  

What to expect.

  • Provide assistance to the Program Director and CEP staff
  • Establish and maintain office procedures that support the team in performing all phases of the employment services including intake, engagement, assessment, job placement, job coaching and follow along
  • Gather required demographic information, ensure that data required for billing is up to date in electronic health record
  • Maintain up to date staff caseload charts to provide accurate tracking of caseload size, authorizations and billable services
  • Perform monthly billing activities as required for each payer
  • Maintain employment service related tracking systems that support monitoring fidelity i.e. job type chart, referral tracking, employer list
  • Perform office tasks, such as answering phones, typing, photocopying, filing, etc.
  • Process mail
  • Track authorization/purchase orders, quality management activities and required timelines
  • Oversee the ordering of supplies and keep inventory of office supplies stocked as needed.
  • Observe and report any changes in individuals’ conditions, physical and/or mental health
  • Manage difficult or emotional individual situations, respond professionally for requests for assistance and support.
  • Plan coverage for absences in conjunction with your supervisor.
  • Complete training and documentation as required by regulation and accreditation bodies.
  • Attend meetings as assigned.
  • Perform other duties as assigned.

What we need from you.

  • High school diploma or GED.
  • Two years of relevant work experience. 
  • A driver's license with 3 points or less and access to an insured vehice.
  • Proficiency with Microsoft Office suite and experience with electronic health record preferred.

What you'll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

  • A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
  • Comprehensive medical, dental and vision benefits for benefit eligible positions
  • 403b retirement match
  • Generous paid-time-off for benefit eligible positions
  • Complimentary Employee Assistance Program (EAP)
  • Generous mileage reimbursement program

Pay for this position is a flat rate of $18.50/hr. 

WHY SHEPPARD PRATT?
At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual’s facing life’s challenges. Join us and be a part of a mission that changes lives!

#LI-HD1

Salary : $19

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