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Patient Account Representative (Towson, Full Time)

Sheppard Pratt Careers
Towson, MD Full Time
POSTED ON 6/6/2026
AVAILABLE BEFORE 8/6/2026

General Summary:

  • Under general supervision and in accordance with established policies and procedures, is responsible for daily follow-up functions to secure payment and/or resolve outstanding accounts receivable for one or more of the assigned payer categories:  Medicare, Medicaid, Blue Cross and Blue Shield, Commercial/Managed Care, Tri-Care, Worker’s Compensation, Schools, DSS/DJS, and Self-Pay. 
  • Uses computerized patient information management and Paperless Claim System (PCS) imaging systems to initiate, complete follow up, and update patient accounts with data required for preparation of third-party claims and client statements.
  • Post transactions, and bill insurance carriers/client and adjust third-party/self-pay data. Prepare and maintain required documentation. 

*The vast majority of this position involves interaction with insurance companies with only a very small percentage involving interaction with clinicians and patients.

Requires:

  • High School diploma 
  • 6 months - 12 months of experience in related billing and health insurance work. Follow-up and Medicaid experience strongly preferred.
  • Must have knowledge of billing practices, procedures, collections, third-party payer and Universal Billing requirements, and third-party reimbursement procedures.

Benefits:

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

  • A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
  • Comprehensive medical, dental and vision benefits for benefit eligible positions
  • 403b retirement match
  • Generous paid-time-off for benefit eligible positions
  • Complimentary Employee Assistance Program (EAP)
  • Generous mileage reimbursement program

The pay range for this position is $18.50/hr minimum to $26.04/hr maximum.  Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

#LI-EEDWARDS

Salary : $19 - $26

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