Demo

Administrative Assistant II, Outpatient Clinic

Sheppard Pratt Careers
Baltimore, MD Full Time
POSTED ON 10/17/2026
AVAILABLE BEFORE 12/16/2026

What to expect.

Primary responsibilities include:

  • Receive clinic clients; collect client co-payments; receive and route telephone calls
  • Schedule client follow-up appointments
  • Maintain client medical records in good order; file client information; process client and other administrative paperwork
  • Assist with maintenance of OMHC electronic health records
  • Maintain clinic facilities for optimal and secure functioning
  • Support medical staff with receipt, logging, and distribution of faxes, medical refill, pre-authorization requests, and delivered medications
  • Provide backup assistance to Intake and other administrative staff as warranted; (8) Complete insurance authorizations and eligibility checks

    What you'll get from us.

    At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

    • A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
    • Comprehensive medical, dental and vision benefits for benefit eligible positions
    • 403b retirement match
    • Generous paid-time-off for benefit eligible positions
    • Complimentary Employee Assistance Program (EAP)
    • Generous mileage reimbursement program

    This position has a pay range of $20.60 - $22.27/hr.

    What we need from you.

    • High school diploma is required. An Associates Degree in business administration or related field is preferred.
    • Prior experience in a health care setting is preferred, but not required.
    • Commitment to excellent customer service for clients and staff
    • Work requires 1-2 years of progressively more responsible administrative experience
    • Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential.
    • Demonstrated attention to detail and ability to work quickly and efficiently
    • Ability to multi-task in a high volume, extremely fast-paced health care business environment. Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic.

      WHY SHEPPARD PRATT? 

      At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives! 

       #LI-SMI

      Salary : $21 - $22

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