Location: Bend, Oregon - In Person
Status: Full-Time
Benefits: Competitive Salary, 401(k), Health Insurance, Generous Paid Time Off
At Shepherd’s House Ministries, we believe in meeting people exactly where they are—with compassion, dignity, and grace. We offer food for the hungry, shelter for the homeless, and supportive programs for individuals facing life-controlling challenges. Our mission is to break cycles of pain by healing hearts and transforming lives.
We create grace-filled environments where every person is welcomed, valued, and encouraged to pursue meaningful life change at their own pace. Through supportive services, innovative programs, and a deeply caring team, we walk alongside each individual on their journey—reflecting the transformative love of God in all we do.
This position has a BFOQ to be faith aligned.
We are seeking a passionate and mission-driven Manager of Facilities and Logistics to help expand the impact of Shepherd’s House Ministries across all sites and advance this life-changing work.
The Manager of Operations & Logistics is accountable for the safety, functionality, compliance, and strategic oversight of all Shepherd’s House Ministries facilities, vehicles, and operational systems. This role leads facility operations, maintenance, vendor management, and resource allocation to ensure environments are secure, efficient, and fully support organizational effectiveness and mission delivery.
Strategic Work Expectations:
Shall strive for and embody honesty, compassion, forgiveness, mercy, gentleness, hospitality of spirit, and the deep love of Jesus in word and deed, leading with humility, compassion, and self-awareness. Will work towards having a teachable spirit and a willingness to learn. Collaborate in partnership with leadership, advisors and coworkers to contribute to and carry out the Shepherds House Ministries team’s strategy and goals. Technical Work Expectations:
Oversee and optimize all facilities and fleet operations, ensuring safety, functionality, and stewardship Develop and implement maintenance policies, procedures, and long-term facility and asset plans Manage facilities and capital improvement budgets, including forecasting, cost control, and resource allocation Lead and supervise the facilities team, ensuring properties, grounds, and buildings are well-maintained Oversee vendor and contractor relationships, ensuring quality, cost-effectiveness, and timely service delivery Ensure compliance with safety standards, OSHA regulations, and emergency preparedness planning Manage facility systems including keys, security, utilities, records, and documentation across all sites Conduct regular inspections, risk assessments, and track performance metrics to drive continuous improvement Collaborate cross-functionally (Operations, IT, Finance, Development) to support organizational effectiveness and operational excellence Compliance with SHM’s Employee Handbook and organizational policies. Attends all -staff meetings and trainings Qualifications:
Education & Experience:
Expertise or familiarity in a variety of trades including plumbing, electrical, construction, HVAC. Five or more years’ experience with project/facility management. Previous experience with budgets and managing staff. Associates degree preferred. Fully fluent in computer programs including Microsoft office suite and an understanding of databases. Mission/Shelter experience is preferred. Valid Oregon Driver’s license with driving record acceptable to SHM insurance carrier Spiritual & Professional Qualities:
Ability to remain flexible and adapt well. Work well in a team environment and be able to accept input as well as supervisory guidance. Able and willing to interact with shelter guests in a compassionate and respectful manner. Knowledgeable and empathetic to the needs of the poor and suffering. Able to maintain a positive, professional, Christ-like manner with all donors, staff, guests, and volunteers. Physical Requirements/Working Conditions:
Work occurs across multiple sites in both indoor and outdoor environments, with exposure to varying weather conditions and active ministry settings Regular interaction with individuals experiencing homelessness, recovery, and crisis, requiring professionalism and discretion in occupied spaces Exposure to dust, noise, odors, cleaning chemicals, maintenance materials, and potential biohazards Use of ladders, power tools, mechanical equipment, and maintenance vehicles; travel between sites required Ability to stand, walk, bend, kneel, climb, and work in confined or elevated spaces for extended periods Ability to lift and carry up to 50 lbs., safely operate tools and equipment, and respond to hazards or urgent facility needs, including occasional evenings, weekends, or on-call situations In accordance with the Americans with Disabilities Act (ADA), we will provide reasonable accommodations to qualified individuals with disabilities. To request an accommodation, please contact a member of the People Team.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Shepherd’s House Ministries provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Shepherd’s House Ministries is formed and filed as 501c3, as such there are certain positions under ministry privately funded programs that require faith alignment as a BFOQ.
