What are the responsibilities and job description for the Regional Director of Warehouse Operations position at Shepherd Electric Company, LLC.?
The Regional Director of Warehouse Operations is responsible for leading and optimizing warehouse operations across multiple facilities within a defined geographic region. This role ensures consistent execution of best practices in receiving, picking, packing, shipping, inventory control, and workforce management. The director will drive operational efficiency, team development, process standardization, and performance metrics while partnering cross-functionally with inventory, sales, and quality teams. This role does not include responsibilities for logistics/transportation or facilities management. Key Responsibilities 🔹 Regional Warehouse Leadership Oversee day-to-day warehouse operations across multiple sites within the region. Ensure operational consistency by implementing and enforcing standardized processes and procedures across all warehouses. Provide leadership, coaching, and performance management for warehouse managers and supervisors. 🔹 Inventory Control & Accuracy Partner with inventory control teams to maintain accurate stock levels. Ensure proper receiving, put-away, picking, and cycle counting practices. Monitor and resolve inventory discrepancies. 🔹 Operational Efficiency Identify and implement process improvements to increase efficiency, accuracy, and throughput. Track key operational KPIs (e.g., order accuracy, pick rates, labor productivity, shrink). Lead cross-training and labor optimization initiatives. 🔹 Quality, Safety & Compliance Ensure compliance with all internal SOPs and relevant regulatory standards. Partner with Safety and Quality teams to enforce warehouse safety protocols and quality checks. 🔹 Communication & Collaboration Work closely with cross-functional departments (Inventory Control, Sales, Customer Service) to support fulfillment and service goals. Serve as the regional point of contact for operational escalations, audits, and continuous improvement initiatives. Qualifications Required: 5 years of warehouse operations experience, including 3 years in a multi-site or regional leadership role. Proven ability to lead teams, drive performance, and implement process improvements. Strong understanding of WMS systems, inventory control principles, and lean practices. Preferred: Experience in distribution. Experience with Eclipse Software. Familiarity with Six Sigma, Lean, or other continuous improvement methodologies. Key Competencies Warehouse Operations Leadership Inventory & Process Accuracy Cross-Site Coordination Team Development & Coaching KPI Monitoring & Improvement Communication & Collaboration Travel Requirements 30–50% regional travel to warehouse locations. Compensation Details: The expected base salary for this position is starting at $120,000 annually depending on experience. Why should you join Shepherd Electrical Supply? At Shepherd Electric Supply, excellence in service, pricing, and products has been our mission since 1892. As the oldest wholesale electrical distributor in the Baltimore/Washington area, we take pride in our exceptional customer service and extensive inventory. We have a rich history of partnering with industry leaders like Siemens and Eaton, and our commitment to quality and innovation has made us a trusted name in the industry. Join our team and be a part of our legacy! Apply now and find out what’s next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! At Shepherd Electric Supply, our people are the cornerstone of our success. We proudly have one of the most experienced, knowledgeable, and dedicated teams in the industry, spanning across sales, project management, wire cutting, shipping, and receiving, and our skilled drivers who ensure reliable next-day delivery. Serving customers throughout Maryland, Northern Virginia, Washington D.C., and Pennsylvania, we are committed to excellence in every aspect of our business. If you don't see a position that aligns with your skill set but believe you can be a valuable addition to our team, we invite you to "Introduce Yourself" at the top of this page and let us know how you can contribute to our continued growth.