What are the responsibilities and job description for the Manager - Food Services position at Shenandoah Medical Center?
Job Details
Description
Description
- Meets or exceeds food service requirements by coordinating the operations within the Food Services Department.
- Ensures appropriate numbers of competent staff are available to meet food service needs.
- Ensures food service assignments are based on patient/resident needs and staff competency.
- Communicates with other healthcare team members and departments to meet food service requirements.
- Monitors adherence to policy and procedure to ensure safety of patients and staff.
- Assists in maintaining equipment for food services and reports malfunctioning equipment to appropriate personnel.
- Keeps management informed of food service and staff issues.
- Participates in planning meetings
- Completes reports/assessments as directed by Director/Registered Dietician
- Problem-solves and makes decisions within areas of accountability by using a well-defined approach to ensure effective and efficient patient care.
- Prioritizes multiple unit activities in changing environment.
- Keeps patient/resident needs in the forefront when evaluating alternatives.
- Uses good judgment when making independent decisions.
- Negotiates effectively while maintaining positive relationships.
- Serves as a resource for staff in solving operations issues.
- Listens effectively and processes key information.
- Promotes trust with open and effective communication.
- Communicates organizational management decisions in a positive manner.
- Recognizes impacts of decisions made.
- Participates in quality and process improvement initiatives for the department.
- Monitors performance of department staff by data collection, coaching, education and role modeling at the direction of management to ensure ongoing performance improvement.
- Provides immediate feedback to staff and management regarding performance issues.
- Complete performance appraisals.
- Provide department employee orientation.
- Role models positive professional characteristics.
- Contributes to professional growth of colleagues.
- Assists in preparation and participate in surveys and certifications.
- Recognizes, takes action and reports deficiencies in a timely manner.
- Manages all aspects of department operations effectively and efficiently.
- Manages day-to-day operations, which includes problem solving issues and ensuring effective processing.
- Develops and documents department procedures to ensure consistent and accurate processing.
- Works with other departments in providing services and resources.
- Monitors workflow and departmental processes.
- Sets and achieves department goals and objectives.
- Maintains familiarity with all personnel policies and keep staff informed of all changes in policy.
- Works closely with food service staff in all areas to monitor accuracy and productivity.
- Remains knowledgeable on how to operate all food service equipment and is able to train workers.
- Remains up-to-date with all safety equipment and devices, and trains food service workers in the use of safety equipment.
- Requisitions and orders supplies and equipment when needed.
- Responsible for compliance of all state, federal and life safety regulations.
- Develops, supports, and actively seeks activities and establishes an environment that promotes recognition and retention for employees.
- Communicates effectively and provides feedback to staff which may include department meetings, individual employee meetings, rounding, etc.
- Addresses employee issues in an effective and timely manner and keeps Senior Leader informed.
- Communicates with Senior Leader and HR regarding employee issues appropriately to obtain guidance and reduce potential organizational liability.
- Enforces and interprets policies and procedures with employees, as necessary.
- Develops a qualified and productive workforce.
- Orients new employees in a thorough manner to department and organizational operations and procedures.
- Offers opportunity for continuing education by sharing own knowledge, accessing internal opportunities, and considering external opportunities to support the continued development of department staff.
- Monitors and verifies the compliance of staff in regards to maintaining required licenses and certifications, as applicable.
- Assists with managing departmental financial operations.
- Maintains, develops, monitors and reports budgets, expenses, variances and strategic planning for department.
- Maintains timekeeping records and updates appropriately and accurately for department staff.
- Works with vendors and management, as appropriate, to negotiate best value purchases.
- Participates in annual budgeting planning process for areas of responsibility.