Technology Support Specialist II

An opportunity to Inspire, Challenge, and Empower!

Job Posting Information: Open until filled, but for best consideration applicants should apply by March 11th, 2026.

Start Date: As soon as possible.

Schedule: 260 days per year (year round), M-F, 8 hours per day.

Salary: $35.03-$42.05, depending on experience

FLSA Status: Non-Exempt

Benefits: 12 sick leave days; 15-25 vacation days; 5 bereavement leave days; 13 paid holidays; health insurance for employee and dependents including medical, dental, and vision through the School Employees' Benefit Board; long-term disability insurance; life insurance; retirement (defined, lifetime benefit) through the Washington State Department of Retirement Systems; other fringe benefits as allowed under School Board Policy and Procedures.

Job Summary:

The Technology Support Specialist II supports Shelton School District's Strategic Plan by supporting and troubleshooting technology for staff and students in multiple locations throughout the District.

Minimum Qualifications:

• Two years college, vocational, or technical training in computer hardware, software and/or network systems. Experience may be substituted for formal training.
• Possession of a valid Washington State Driver's License and ability to travel between buildings in a personal vehicle.
• Experience supporting Office 365.
• Experience working in an educational environment and with Chromebooks preferred (not required).
• Possession of excellent communication skills including active listening, two-way communication, and the use of the appropriate communication channels.
• Ability and willingness to maintain an upbeat, positive, and collaborative demeanor.
• Ability and willingness to maintain confidentiality and tact in all aspects of employment.
• Ability and willingness to incorporate lightheartedness and humor into the workplace.
• Ability and willingness to make independent decisions as well as work collaboratively with the technology team and other staff.
• Ability and willingness to grow in interpersonal and technical skills with the held belief of being a lifelong learner.
• Ability and willingness to admit faults, learn from mistakes, and take calculated risks.
• Ability and willingness to serve as a think-partner and use critical thinking skills to perform tasks and make decisions.
• Ability and willingness to effectively and efficiently perform work in a fast paced environment with competing demands through organization, attention to detail, and prioritization.
• Ability and willingness to perform the essential functions of the job with or without reasonable accommodations.

Essential Functions:

• Utilizes the District technology ticketing system to provide technology customer support to staff and students for both hardware and applications.
• Coordinates the services for classrooms and office technology equipment in assigned buildings.
• Provides user support for District employees and students.
• Performs repairs on computers and other technology hardware.
• Images computers for students and staff.
• Maintains the district hardware and software inventory for assigned buildings.
• Assists in staff training of technology.
• Attends trainings and meetings as directed or appropriate.
• Develops and maintains professional, positive relationships with staff and students.
• Collaborates with technology department, building administrators, and building staff.
• Other duties as assigned.