What are the responsibilities and job description for the Customer Service Representative position at Shelton Cleaners?
Shelton Cleaners is looking for a friendly, detail‑oriented Customer Service Representative who takes pride in handling garments with care and delivering an exceptional customer experience. You’ll be the first face customers see — the person who sets the tone, builds trust, and makes every visit feel easy and welcoming.
What You’ll Do
- Greet customers with a warm, positive attitude
- Carefully inspect, tag, and handle clothing items
- Enter orders accurately into the system
- Answer questions about services, pricing, and turnaround times
- Keep the front counter clean, organized, and professional
- Communicate clearly with the cleaning team to ensure quality
- Help resolve customer concerns with patience and professionalism
What We’re Looking For
- Someone who genuinely cares about customer service
- Strong attention to detail — especially with delicate garments
- Reliable, punctual, and organized
- Comfortable working in a fast‑paced environment
- Friendly communication skills
Why Join Shelton Cleaners
- Supportive, family‑oriented work environment
- Opportunities to grow with the company
- Employee discounts on cleaning services
Pay: $20.00 - $22.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $20 - $22