Shelter Agent

Company Description

Shelter Insurance® is a property and casualty insurance company providing a variety of products, including auto, home, life, and business insurance, across 14 states. Established in 1946, Shelter Insurance has grown from offering auto insurance in Missouri to a group of companies serving 21 states. As a mutual insurance company owned by policyholders, Shelter focuses on maintaining strong financial health while protecting its customers. With high ratings from A.M. Best and a dedication to integrity, customer service, and community contribution, Shelter aims to redefine value in the insurance industry and live up to its mission of "sheltering what matters most."

Role Description

This is a full-time, on-site role for a Shelter Agent located in Wichita, KS. As a Shelter Agent, you will engage with clients to assess their insurance needs, provide personalized recommendations, and offer tailored insurance solutions from Shelter's broad portfolio. Responsibilities include building strong relationships with customers, maintaining policy records, responding to inquiries, and supporting them through the coverage process. You will also actively contribute to the local community, align with company values, and uphold Shelter's commitment to exceptional customer service.

Qualifications

• Proficiency in customer service, relationship building, and interpersonal communication skills.
• Strong sales and marketing skills with the ability to analyze customer needs and present appropriate solutions.
• Effective organizational and time management skills, with the ability to maintain accurate records and meet deadlines.
• Commitment to continuous learning, knowledge of insurance products, and regulations or willingness to obtain necessary licensing.
• Proficiency in using technology, including office software and digital communication tools.
• Interest in participating in local community events and representing Shelter Insurance in a professional manner.