Demo

Jubilee Advocate/Case Manager

Shelter Care Ministries
Rockford, IL Full Time
POSTED ON 11/24/2025 CLOSED ON 2/9/2026

What are the responsibilities and job description for the Jubilee Advocate/Case Manager position at Shelter Care Ministries?

Join Shelter Care as a Jubilee Center Advocate

Shelter Care, a community leader in ending homelessness and supporting adults with mental illness, is hiring two Advocate positions at the Jubilee Center.

The Positions

Jubilee Outreach Advocate - Provides advocacy and support services to housed Jubilee members at the Center, in their homes, and throughout the community.

Jubilee Advocate for the Homeless - Provides advocacy and support services to homeless Jubilee members at the Center.

Both roles support members living with chronic mental illness in a fast-paced day center environment, working to improve health outcomes and foster socialization.

What You'll Do

You'll help Jubilee members access essential services and develop skills for greater independence, including:

  • Connecting members to benefits like Medicaid, SNAP, LIHEAP, housing vouchers, and Social Security
  • Coordinating appointments and providing transportation using a company vehicle
  • Supporting conflict resolution and daily living skills
  • Assisting with financial management and bill payment for housed members
  • Documenting outcomes and maintaining confidentiality
  • Collaborating with community organizations to connect members with resources

Who We're Looking For

  • Associate's or Bachelor's degree in Social Work, Psychology, Sociology, or related field
  • 1-3 years working with adults with chronic mental illness
  • Knowledge of mental health and homelessness issues
  • Strong interpersonal skills and genuine compassion for the people we serve
  • Proficiency in Microsoft Word, Excel, and the ability to learn the Homeless Management Information System (HMIS) database
  • Comfort transporting clients and (for Outreach role) visiting members in their homes
  • Lived experience is valued

Why Work at Shelter Care

We believe in supporting our team so they can support our members. We offer:

  • Generous time off: 15 PTO days your first year (20 in year two) plus 14 paid holidays
  • Financial security: Employer-paid disability insurance and 3% retirement match
  • Health Benefits: employee health, dental, and vision insurance

Ready to Apply?

Submit your resume and cover letter on really.com. We're reviewing applications on a rolling basis until both positions are filled.

Job Type: Full-time

Pay: From $22.05 per hour

Expected hours: 37.5 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $22

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