What are the responsibilities and job description for the Front Desk Receptionist position at Shelly Hall MD LLC?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette.
- Perform clerical duties including data entry, filing, and proofreading documents.
- Utilize QuickBooks for bookkeeping tasks and maintain accurate financial records.
- Schedule appointments and manage calendars for staff members.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Maintain office organization through effective time management and prioritization of tasks.
- Assist with administrative tasks as needed, including using Microsoft Office and Google Workspace applications.
- Ensure the front desk area is tidy and welcoming at all times.
Requirements
- Previous experience in a front desk or receptionist role is preferred.
- Strong computer skills with proficiency in Microsoft Office Suite and Google Workspace.
- Familiarity with QuickBooks is a plus.
- Bilingual candidates are encouraged to apply to enhance communication with diverse clients.
- Excellent organizational skills with the ability to manage multiple priorities effectively.
- Strong typing skills with attention to detail for accurate data entry and documentation.
- Experience in customer service or support roles is essential, demonstrating a commitment to client satisfaction.
- Knowledge of office management practices, including clerical duties and administrative experience.
- Ability to maintain confidentiality while handling sensitive information related to clients or patients.
Job Types: Full-time, Temp-to-hire
Pay: $22.22 - $26.76 per hour
Benefits:
- Paid time off
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Chevy Chase, MD 20815 (Preferred)
Work Location: In person
Salary : $22 - $27