What are the responsibilities and job description for the Crew Member position at Shell?
Crew
Are you a friendly and flexible individual who thrives in a team environment?
The primary responsibility of a Shell Crew Member is to provide fast, friendly, and accurate check our services for customers. As a Crew Member, you will execute a Clean, Friendly, and In-Stock experience for every customer, transact customer items accurately, balance cash drawers, and maintain a clean checkout area. You will also serve as a first responder to customer complaints, train new Crew Members, and perform various other duties as required. This role offers the opportunity to work in a dynamic and customer-focused environment.
Responsibilities
- Execute a Clean, Friendly, and In-Stock experience for every customer
- Accurately transact customer items for checkout on POS units and all acceptable methods of payment
- Transact beer purchases in accordance with all state alcoholic beverage laws
- Balance cash drawer at the beginning and end of each shift
- Process exchanges and refunds per company policy
- Accurately settle shift Pay Point reports
- Maintain a clean and tidy checkout area
- Assist in stocking, rotating merchandise, and marking labels
- Serve as a first responder to customer complaints
- Train new Crew Members
- Perform other duties as required and/or assigned
- Must be flexible and able to work weekends, holidays, and store’s busiest days
- Employee must be able to perform essential functions of the job with or without reasonable accommodation
Qualifications
- Listen to the needs of the customer and communicate clearly
- Attain mastery knowledge of P.O.S. functions
- Basic math skills
- Able to function in a fast-paced work environment
- Must be able to stand and walk on a hard or concrete surface, bend, reach, climb, kneel, squat, reach overhead and side to side and able to lift and carry up to 50 pounds on a regular basis
- Perform cleaning and light maintenance with prescribed chemicals
- High School Diploma or GED preferred
- Relevant Cashier experience is preferred
Location: Gateway 67 1301 NW 2nd St, Kerens, TX 75144, USA
Shell
Salary : $10 - $15